Department of Defence Production Tender by Troop Comforts Limited (GEM/2025/B/6154762)
Custom Bid for Services - AMC of Different Packages as per Annexure A
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Tender Title: Custom Bid for Services - AMC of Different Packages as per Annexure A
Tender Reference Number: GEM/2025/B/6154762
Issuing Authority: Department of Defence Production, Ministry of Defence
The scope of work for this tender includes the Annual Maintenance Contract (AMC) for various packages as referenced in Annexure A. The overall objective is to ensure the seamless operation and maintenance of specified services through efficient resource allocation and high-quality delivery standards. Proposals are invited from qualified vendors with the appropriate expertise and capabilities to fulfill these operational needs.
Eligibility Criteria: Proposals will be accepted from registered entities. Interested bidders must demonstrate their capability in meeting the project specifications and previous experience in handling similar contracts. Additionally, the basic requirements include financial stability as well as technical proficiency relevant to the services outlined in this contract.
Technical Requirements: Performance specifications outlined in Annexure A must be met. Bidders are required to provide detailed descriptions of their technical solutions, staff qualifications, and the methodology to be employed during maintenance operations. Moreover, a commitment to high-quality delivery aligned with established industry standards is essential.
Financial Requirements:
Bidders should submit a detailed financial proposal that reflects their cost structure and demonstrates value for money. The assessment will be based on cost-effectiveness, with a focus on transparency and integrity in financial dealings.
Document Submission Details:
All proposals must be submitted through the GEM platform in electronic format. Bidders are responsible for ensuring that all documentation is complete and comprehensively addresses all requirements as stated in Annexure A of this tender.
Special Provisions:
Attention will be given to Micro, Small, and Medium Enterprises (MSEs), as well as start-ups, during the evaluation process. These entities may benefit from relaxed eligibility criteria to foster inclusive participation.
Evaluation Process:
Submissions will undergo a thorough evaluation process focusing on both technical specifications and financial viability. Scoring criteria will assess the completeness of proposals, adherence to requirements, and quality of approach and solution.
Delivery Locations:
Services are expected to be delivered within specified locations, as detailed in Annexure A. Effective geographical service coverage and on-site support capability will be crucial considerations during evaluation.
Contact Information:
For further inquiries regarding the tender, bidders are advised to check the official GEM portal, as direct contact details are not provided.
This tender presents an opportunity for proficient vendors to exhibit their capabilities while contributing essential services to the Department of Defence Production. Compliance not only with the technical and financial criteria outlined but also with the inclusive vision of MSE participation will enhance the chances of selection.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with valid certifications. Bidders must have proven experience in delivering similar services and demonstrate their capability to handle the AMC effectively. Financial stability is essential, and bidders must articulate how they meet the outlined technical specifications.
The technical specifications for this tender revolve around those outlined in Annexure A. This includes details on service delivery standards, maintenance protocols, and technical support methodologies. Bidders are expected to provide comprehensive descriptions of their technical solutions, ensuring they align with all technical requirements defined in the tender documentation.
Bidders are required to provide a performance security as part of their submission. This security is intended to ensure that the obligations of the contract are met satisfactorily. Generally, the amount and form of the performance security will be specified in the tender documents, aimed at safeguarding the interests of the Department of Defence Production.
The submission process involves electronic submission via the GEM platform. Bidders must ensure their proposals are submitted before the deadline and include all necessary documentation. Proposals should be complete, addressing all technical and financial requirements outlined in the tender, to facilitate thorough evaluation.
Micro, Small, and Medium Enterprises (MSEs) will be given due consideration in the evaluation process. These entities may enjoy benefits such as relaxed eligibility criteria and increased likelihood of preferential treatment to promote their participation, in line with government initiatives to support small businesses in the defense sector.
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