Department of Defence Research & Development Tender by Office Of Dg ( Med & Cos) (GEM/2025/B/6118450)
Customized AMC/CMC for Pre-owned Products - Full Height Turnstile and EM lock; ZK Teco FHT 2400; Co
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Tender Title: Customized AMC/CMC for Pre-owned Products - Full Height Turnstile and EM lock; ZK Teco FHT 2400
Tender Reference Number: GEM/2025/B/6118450
Issuing Authority/Department: Department of Defence Research & Development, Ministry of Defence
The purpose of this tender is to solicit bids for a Comprehensive Maintenance Contract (CMC) to ensure optimal functioning and longevity of pre-owned products, specifically focusing on the Full Height Turnstile and EM lock belonging to the ZK Teco FHT 2400 series. The selected bidder will be required to provide monthly maintenance services, ensuring that the equipment operates to the highest standards.
Scope of Work and Objectives
- Perform regular maintenance and repair services on the Full Height Turnstile and EM lock.
- Ensure the availability of parts and prompt resolution of equipment issues.
- Maintain detailed records of service history and compliance with operational standards.
- Provide recommendations for performance enhancements and upgrades.
Eligibility Criteria
To qualify for participating in this tender, bidders must meet the following eligibility criteria:
- Be a registered entity with the necessary authority to conduct business.
- Possess relevant experience in servicing similar products or systems.
- Have a proven track record of providing comprehensive maintenance services.
Technical Requirements
Bidders must demonstrate technical expertise in maintaining atomic biometric systems and the ability to handle specific technical aspects of the ZK Teco FHT 2400 series. Documentation substantiating technical capabilities should be submitted along with the proposal.
Financial Requirements
Bidders must provide a clear financial proposal detailing the pricing structures, including all applicable costs. Payment terms and schedules should be clearly defined to align with project milestones.
Document Submission Details
All required documents must be submitted electronically through the GEM portal. Bidders are required to submit proposals in the specified formats to facilitate effective evaluation.
Special Provisions
In line with government initiatives, provisions for Micro, Small, and Medium Enterprises (MSEs) will be available, encouraging participation from smaller entities. The tender encourages startup benefits as part of its mission to enhance local innovations and services.
Evaluation Process
The evaluation of submitted tenders will follow a systematic procedure:
- Initial scrutiny of documentation completeness.
- Technical evaluation based on submission’s alignment with requirements.
- Financial evaluation to determine cost-effectiveness and adherence to budgetary constraints.
Delivery Locations
Services will be required at various government facilities. Specific delivery sites can be referenced upon further proposal discussions.
Contact Information
For further clarifications, bidders are encouraged to refer to the GEM portal for prospective contact points related to this tender. It is essential to engage with technical and procurement professionals during the bidding process for ensuring a comprehensive proposal.
Additional Information
This tender aims to set a benchmark for maintenance quality while supporting local enterprise growth and promoting standards in the procurement process within the defense sector.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with the mandate to conduct business, and having prior experience in servicing similar biometric systems. Bidders must demonstrate technical and operational capabilities along with substantiated documentation to qualify for this tender.
Bidders must provide essential certificates confirming their registration as a business entity, along with technical certifications relating to servicing and maintaining Full Height Turnstiles and EM locks. Compliance with all relevant industry standards and certifications is also essential for successful participation.
To get registered for this tender, interested parties must follow the registration process outlined on the GEM portal. It requires creating an account and fulfilling all terms specified in the tender documentation to ensure eligibility for bid submission.
The technical specifications entail extensive knowledge of the ZK Teco FHT 2400 Full Height Turnstile and necessary equipment standards while ensuring compliance with industry quality standards. Bidders must assure that their proposals meet all operational safety and performance criteria established for these systems.
The payment terms are to be outlined within the bid proposal, allowing for flexibility based on project milestones. Selected bids will undergo a thorough evaluation, focusing on price competitiveness, technical compliance, and overall alignment with project goals for delivery effectiveness.
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