Tender Timeline
Tender Title: Customized AMC/CMC for Pre-owned Products - Maintenance Contract for Carl Zeiss Scanning Electron Microscope (87b0e0d7)
Issuing Authority: Department of Defence Research & Development, Ministry of Defence
The tender referenced as 87b0e0d7 is aimed at procuring a Comprehensive Maintenance Contract (AMC) specifically for the Carl Zeiss Scanning Electron Microscope (Model: EVO 50-08-66). This maintenance contract entails regular servicing, technical support, and prompt response time to ensure optimum functionality of the equipment. The scope of work includes the provision of annual preventive maintenance visits, troubleshooting, and repair services as required to maintain the performance and accuracy of the microscope.
Scope of Work and Objectives
The primary objective of this tender is to ensure the long-term reliability and functionality of the Carl Zeiss EVO 50-08-66 Scanning Electron Microscope through a customized AMC/CMC plan. The selected contractor will be responsible for the following:
- Routine Preventive Maintenance: Scheduled maintenance to avoid faults and extend equipment life.
- Emergency Repairs: Immediate support for unexpected issues that may arise.
- Software Updates: Ensuring that the systems are up-to-date.
- Technical Training: Providing necessary training to the in-house staff.
Eligibility Criteria
Eligible bidders must satisfy the following qualifications:
- Must be a registered entity with relevant statutory licenses.
- Experience in providing maintenance services for electronic and specialty instruments, particularly for scanning electron microscopes.
- Valid certifications related to quality management systems.
Technical Requirements
Bidders are expected to fulfill the following technical requirements:
- Proven track record in the upkeep of imaging and microscopy equipment.
- Availability of qualified technicians and operational support team.
- Appropriate tools and equipment to manage repairs and servicing efficiently.
Financial Requirements
Proposals must comply with the financial stipulations outlined in the tender document:
- Submission of a detailed breakdown of costs associated with the AMC including labor, parts, and any additional fees.
- Capability to provide performance security as stipulated.
Document Submission Details
Bids must be submitted electronically via the designated procurement portal. All necessary documentation, including a financial proposal, technical proposal, and supporting certificates, should be included in the submission. The detailed submission protocol can be found in the procurement guidelines.
Special Provisions
The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs), as well as startups. Benefits include potential price preferences and relaxation in certain eligibility criteria.
Evaluation Process
The evaluation of bids will be conducted based on a combination of technical and financial assessments. The technical conformity will carry significant weight while the financial offer must reflect value for money, accommodating the pricing preferences available for MSEs and startups.
Delivery Locations
Services will primarily be rendered at the Department of Defence Research & Development facilities where the Carl Zeiss Scanning Electron Microscope is located.
Contact Information
For further clarifications, bidders may refer to the official contact points provided within the tender documentation. It is advised to check this documentation for any updates or amendments regarding the tender process and requirements.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC)
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Similar Tenders
Frequently Asked Questions
The eligibility requirements include being a registered entity with relevant statutory licenses, proven experience in maintaining electronic equipment, especially imaging instruments like scanning electron microscopes, and holding valid quality management system certifications.
Bidders must submit technical supporting documents that validate their competency in servicing and maintaining Scanning Electron Microscopes, along with any certifications related to their quality management systems. A demonstrated history of relevant work will enhance the bid’s credibility.
The registration process involves the submission of an online application through the pertinent procurement portal. Bidders must provide comprehensive details about their company, including experience, past projects, and financial stability, alongside the required certificates and licenses.
Accepted document formats for submission include PDF and other specified formats detailed in the tender documentation. Bidders must ensure that all files are legible and complete before uploading to avoid disqualification.
Performance security requirements typically include submitting a bank guarantee or an equivalent performance bond with the bid. The specifics regarding the amount and validity will be outlined in the tender documents, and bidders must comply fully to safeguard their bids.
Probable Bidders
Get Tender Alerts
Get notifications for similar tenders