Department of Defence Research & Development Tender by Office Of Dg (ls) (GEM/2025/B/6168437)

Tender Title: Custom Bid for Services - CMC for Invivo Imaging System for 3 Years
Tender Reference Number: GEM/2025/B/6168437
Issuing Authority: Department of Defence Research & Development, Ministry of Defence

The Custom Bid for Services related to the CMC for Invivo Imaging System seeks qualified contractors for providing comprehensive maintenance and support services. This tender is designed to ensure the sustained functionality and reliability of the Invivo Imaging System over a period of three years.

Scope of Work and Objectives

The primary objective of this tender is to procure maintenance service contracts (CMC) for the Invivo Imaging System. This includes preventive and corrective maintenance services to guarantee operational efficiency. The awarded contractor will be responsible for:

• Routine maintenance of the imaging systems as per manufacturer specifications.
• Emergency repairs and timely support.
• Providing technical support to the department staff.
• Ensuring compliance with quality standards and performance benchmarks throughout the contract.

Eligibility Criteria

To qualify for this tender, bidders must satisfy the following eligibility requirements:

• Registration as a legal entity in accordance with government regulations.
• Proven experience in providing maintenance services for medical imaging systems or equivalent equipment.
• Adequate financial standing to support the operational needs of this contract.

Technical Requirements

Bidders must meet the following technical requirements:

• Availability of qualified personnel with knowledge of Invivo Imaging technologies.
• Access to diagnostic tools and spare parts essential for repairs.
• Compliance with industry standards and safety guidelines related to medical equipment maintenance.

Financial Requirements

Participants are required to showcase the following financial credentials:

• Submission of previous maintenance service contracts with relevant financial value.
• Evidence of sufficient funding capacity to execute the proposed services without hindrance.

Document Submission Details

Bidders must submit the following documents:

• Technical proposal detailing compliance with the scope of work and objectives.
• Financial proposal clearly outlining the pricing structure.
• Other necessary certifications attesting to fulfilling technical and eligibility criteria.

Documents must be submitted electronically via the tender platform before the stipulated deadline.

Special Provisions

Consideration is given to Micro, Small, and Medium Enterprises (MSEs) and Startups under this tender. Special benefits might apply, which encourage participation from these sectors to promote regional development and innovation.

Evaluation Process

Submitted tenders will undergo an evaluation process based on:

• Technical compliance with the required criteria.
• Financial viability and competitiveness of the price offered.
• Experience and expertise in maintaining similar systems.

Delivery Locations

Services are to be rendered at the specified sites as indicated in the tender documentation. Bidders should ensure timely mobilization of resources to these locations.

Contact Information

For clarifications regarding this tender, bidders are encouraged to refer to the official tender portal or contact the relevant department at the Ministry of Defence as detailed in the submitted documents.

This Custom Bid for Services is strategically aligned with the goals of the Ministry of Defence to enhance the operational capabilities and durability of medical imaging systems essential for defense research. Bidders are encouraged to thoroughly review the requirements and submit compelling proposals that illustrate their qualifications and readiness to serve.