Department of Defence Research & Development Tender by Office Of Dg (ace) (GEM/2025/B/6095314)
Customized AMC/CMC for Pre-owned Products - AMC for Motorized Jib Crane 2 - Ton Capacity; undefined

Tender Timeline
Tender Title: Annual Maintenance Contract (AMC) for Motorized Jib Crane
Reference Number: GEM/2025/B/6095314
Issuing Authority:
Department of Defence Research & Development,
Ministry of Defence
Scope of Work and Objectives:
The government seeks the provision of Customized Annual Maintenance Contract (AMC) services specifically for a 2-ton capacity Motorized Jib Crane. This contract will ensure that the crane operates efficiently and safely throughout the year. It encompasses preventive maintenance and corrective repair services, along with providing necessary spare parts. The contract aims to enhance equipment reliability and minimize downtime while maintaining strict adherence to quality standards.
Eligibility Criteria:
To qualify for this tender, bidders must demonstrate that they possess the necessary credentials including, but not limited to, being a registered service provider specializing in equipment maintenance. Firms should provide proof of past experience in handling maintenance contracts for similar equipment. A valid registration under taxation authorities is required, alongside relevant certification demonstrating compliance with safety standards.
Technical Requirements:
The tech specifications for this tender include:
- Comprehensive understanding and operational know-how regarding Motorized Jib Cranes.
- Access to skilled technicians and appropriate tools for maintenance tasks.
- Ability to schedule inspections on a quarterly basis and provide timely service reports detailing activities performed.
Financial Requirements:
Bidders must possess the financial capability to handle the scope of work effectively. They should submit financial statements, demonstrating stability and liquidity to support the contract. Pricing should be competitive and transparent, adhering to the financial guidelines set forth in the tender documentation.
Document Submission Details:
All bids must be submitted electronically through the prescribed portal by the stipulated deadline. Detailed instructions on how to present the documentation will be outlined within the bid portal. A checklist of required documents will also be defined to assist bidders in ensuring all necessary documentation is provided.
Special Provisions:
Special provisions may be applicable for Micro, Small, and Medium Enterprises (MSEs) and startups. These entities may receive relaxation in eligibility criteria or additional assistance in terms of guidance and resources, promoting their participation in governmental tenders.
Evaluation Process:
Bids will be evaluated based on a combination of technical compliance, financial stability, and past performance records. A detailed evaluation matrix will be employed to ensure fairness and competitiveness during the selection process. The winning bid will be selected based on the best value proposition, considering both price and quality of service.
Delivery Locations:
Services will generally be required at locations specified by the Department of Defence Research & Development, with the flexibility to address maintenance needs at various military facilities across the country.
Contact Information:
For queries related to this tender, prospective bidders are encouraged to refer to the official documents published on the platform hosting this tender, as detailed contact information will be provided therein.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Corrigendum Updates
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Frequently Asked Questions
The eligibility requirements encompass being a registered service provider with a valid operational license. Bidders must have prior experience in providing maintenance contracts for similar equipment, such as cranes, showcasing competency in mechanical services. Valid tax registration and safety compliance certificates are necessary to validate the bidder’s operational legitimacy, along with financial documents to demonstrate fiscal responsibility. These criteria ensure that only qualified vendors participate in the tendering process.
The technical specifications for the crane maintenance contract stipulate that bidders must be knowledgeable about the operational mechanics of Motorized Jib Cranes. Additionally, the services must include systematic inspections, thorough troubleshooting protocols, and the deployment of certified technicians. Adherence to quality standards and a robust understanding of safety regulations concerning crane operations are crucial for compliance throughout the contract period.
The Earnest Money Deposit (EMD) is a financial assurance that bidders must provide to secure their participation in the tender process. The amount will be specified in the tender documentation; it serves to protect the interests of the issuing authority from non-serious bids. Participants must submit this deposit along with their technical bids to validate their commitment to the bidding process and deterrent against bid withdrawal.
The evaluation and selection process for the contract will use a comprehensive assessment framework, focusing on technical qualification, financial soundness, and past performance evaluations. Bidders’ proposals will be analyzed through a systematic evaluation matrix that emphasizes price competitiveness alongside quality and service reliability. Notifications regarding results will be shared with all participating bidders, detailing scores and outcomes.
Yes, there are specific provisions that benefit Micro, Small, and Medium Enterprises (MSEs). These may include simplified registration processes, reduced eligibility criteria, and additional support mechanisms to enhance participation in government tenders. MSEs are often encouraged through various initiatives to empower their engagement in government contracts, ensuring inclusive growth in procurement practices.
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