Department of Defence Research & Development Tender by Office Of Dg (ls) (GEM/2025/B/6180213)
Repair and Overhauling Service - REPAIR OF minus 20 DEGREE C REFRIGERATOR; Celfrost; Yes; Buyer Pr

Tender Timeline
Tender Title: Repair and Overhauling Service for Refrigerators
Reference Number: GEM/2025/B/6180213
Issuing Authority
Department: Department of Defence Research & Development
Ministry: Ministry of Defence
Scope of Work and Objectives
This tender invites bids for the repair and overhauling services of Celfrost refrigerators operating at a temperature of minus 20 degrees Celsius. The selected contractor will be responsible for the comprehensive assessment, maintenance, and remediation of these refrigeration units. The objective is to ensure optimal performance and reliability for the operational requirements of the Department of Defence.
Eligibility Criteria
Bidders must meet specific eligibility criteria to qualify for participation in this tender. Eligible participants include registered service providers with proven experience in refrigeration repair services. Companies should demonstrate prior achievements in executing similar contracts and must possess all mandated certifications as per governmental regulations.
Technical Requirements
Bidders are expected to showcase high-level technical expertise in handling refrigeration systems, particularly those capable of operating at minus 20 degrees Celsius. Providers must employ qualified technicians with relevant skill sets and offer documentation validating their technical capabilities, including experience and tools used in the repair process.
Financial Requirements
Financial stability is crucial for participating entities. Bidders are mandated to submit proof of their financial health, including balance sheets and profit statements, to ensure they possess the adequate resources required to execute the contract effectively. There may also be requirements for performance guarantees or bonds, depending on the financial assessment.
Document Submission Details
Potential bidders are required to submit their documents in a specified format, which includes proposals, compliance certificates, and technical documentation. All documents should be submitted via the designated online portal by the specified deadline outlined in the tender announcement.
Special Provisions
The tender document includes provisions that may benefit Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging their participation to foster local business growth. Interested parties are advised to thoroughly review these benefits and make informed submissions.
Evaluation Process
The evaluation process will involve a detailed review of the submitted bids, focusing on technical capabilities, adherence to financial requirements, and overall bids viability. The selection will be based on predefined criteria which prioritize quality and reliability of services offered.
Delivery Locations
The services outlined in the scope of this tender are required to be completed at specified buyer premises as identified by the Department of Defence Research & Development. Bidders should factor logistics and timely service delivery into their proposals.
Contact Information
For further inquiries or clarifications regarding this tender, bidders may reach out through the official communication channels provided by the Department of Defence. It is advised to check the government's procurement website for the most current contact details.
In summary, this tender for repair and overhauling services of refrigerators presents an opportunity for capable service providers to engage with a critical government department, ensuring that essential refrigeration systems function efficiently for national defense operations.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for participating in this tender include being a registered entity with a proven track record in providing repair services for refrigeration systems. Companies must also hold necessary licenses and certifications required to operate within the defence sector. Demonstration of previous experience in handling similar contracts is critical for eligibility.
Bidders must conform to stringent technical specifications that include direct expertise in repairing Celfrost refrigerators which operate at minus 20 degrees Celsius. Additionally, compliance with industry standards for safety and quality assurance during the repair processes must be upheld, ensuring reliable operational capacity of the refrigeration units.
The payment terms generally specify that payments will be made upon successful completion of services and after verifying the service quality meets required standards. Additionally, arrangements for earnest money deposits (EMD) and performance guarantees may also be outlined to protect against non-fulfillment of contract obligations by the awarded bidder.
Tender submissions must be conducted via the designated online portal as specified in the tender documentation. Physical submissions are typically not accepted unless explicitly stated. Ensure that all documents are uploaded in the accepted formats to avoid disqualification.
Yes, there are specific provisions included in this tender to facilitate Micro, Small, and Medium Enterprises (MSEs) participation. These benefits may include relaxed qualification criteria, access to dedicated support services, and financial incentives aimed at encouraging local businesses to engage in government contracts under Make in India policies.
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