Department of Defence Research & Development Tender by Office Of Dg (ace) (GEM/2025/B/6126633)
Custom Bid for Services - CAMC OF RO PLANTS

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Tender Title: CAMC of RO Plants
Reference Number: GEM/2025/B/6126633
Issuing Authority:
Department of Defence Research & Development, Ministry of Defence
Scope of Work and Objectives
The objective of this tender is to engage a qualified vendor for the Comprehensive Annual Maintenance Contract (CAMC) of Reverse Osmosis (RO) plants. The successful bidder will be responsible for ensuring the optimal operational efficiency of these critical water purification systems, providing routine maintenance services, timely repairs, and ensuring compliance with all operational standards. The RO plants are essential for providing potable water, and thus, their continuous operation is vital to support the objectives of the Ministry of Defence.
Eligibility Criteria
To qualify for participation in this tender, potential bidders must meet specific eligibility requirements including (but not limited to), being a legally registered entity with sufficient experience and expertise in the maintenance of RO plants, demonstrated capability, and a strong track record in similar contracts.
Technical Requirements
Bidders are required to showcase their technical expertise by including detailed descriptions of their maintenance processes, equipment and spares supply chain, and availability of skilled personnel. All proposed maintenance plans must adhere to stated quality standards and compliance requirements set by the Ministry of Defence.
Financial Requirements
Bidders must present financial statements demonstrating their fiscal stability and must be prepared to comply with all financial requirements outlined in the tender documentation, which includes provisions for pricing structure and payment terms.
Document Submission Details
All necessary documents, including bid proposals, financial statements, and technical qualifications, must be submitted in the specified formats. The submission process will require electronic delivery through the designated procurement platform, ensuring end-to-end tracking and compliance.
Special Provisions
In alignment with the government's initiatives, special provisions may be made for Micro, Small and Medium Enterprises (MSEs) and startups, potentially easing eligibility criteria and encouraging participation from smaller businesses.
Evaluation Process
Bids will be evaluated based on their technical soundness, financial viability, and relevant experience. This systematic evaluation will ensure that the winning bid meets both quality and cost objectives. Performance metrics will also play a critical role in selection.
Delivery Locations
The maintenance services will be required at various locations where the RO plants are installed, primarily under the jurisdiction of the Ministry of Defence.
Contact Information
For any inquiries related to the tender, bidders can reach out to the procurement office of the Ministry of Defence, ensuring all questions are directed to the appropriate channels for timely responses.
Additional Information
This tender emphasizes the importance of adhering to local procurement rules and regulations, showcasing compliance with the ‘Make in India’ initiative as part of the technical and financial evaluations.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with a mandate in providing maintenance services, particularly for RO plants. Bidders must have documented experience in similar projects, preferably within public sector contracts. They must also demonstrate compliance with applicable government regulations and standards in their submissions.
Bidders are required to include technical specifications that highlight their adherence to industry quality standards. Relevant certifications and licenses for maintenance of RO plants must accompany the bid to confirm technical competence and compliance with operational guidelines established by the Ministry of Defence.
Bidders must provide comprehensive financial statements that exhibit their economic ability to handle the terms of the contract. This includes submitting any required Earnest Money Deposit (EMD) and evidence of financial viability to ensure they can meet the payment terms effectively throughout the contract term.
All documents concerning the tender must be submitted electronically, adhering to the accepted document formats as specified in the tender notice. Vendors must ensure their submissions are complete, including all necessary forms and certifications, to avoid disqualification due to procedural errors.
The tender includes specific provisions for Micro, Small, and Medium Enterprises (MSEs), allowing for simplified qualification criteria and potential assistance in the bid application process. MSEs are encouraged to participate actively, supporting the government’s drive towards inclusive growth and industry participation under the “Make in India” initiative.
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