Department of Defence Research & Development Tender by Office Of Dg ( Ns & M) (GEM/2025/B/6083253)

Tender Title: Custom Bid for Services - AMC for Liquid Nitrogen Generator for 2 Years
Tender Reference Number: GEM/2025/B/6083253
Issued By: Department of Defence Research & Development, Ministry of Defence

Scope of Work and Objectives

The objective of this tender is to solicit bids for the Annual Maintenance Contract (AMC) for a Liquid Nitrogen Generator for a duration of two years. The selected service provider will be responsible for ensuring the optimal functioning and operational efficiency of the Liquid Nitrogen Generator. This includes preventative maintenance, emergency repairs, and timely service interventions to mitigate equipment downtime. The contractor is expected to provide comprehensive support that adheres to the highest industry standards.

Eligibility Criteria

To participate in this tender, bidders must meet essential eligibility criteria including being a registered entity with the appropriate permissions and licenses to operate in this domain. Bidders should possess a proven track record in executing similar maintenance contracts, particularly within government sectors or high-stakes environments.

Technical Requirements

All bidders must comply with specific technical requirements including:

• Certified expertise in maintaining and servicing Liquid Nitrogen Generators.
• Access to qualified technicians and necessary spare parts for efficient repairs.
• Ability to provide subscription services for necessary software updates that may be relevant to the generator's functions.

Financial Requirements

Bidders must demonstrate sound financial stability. This could include presenting audited financial statements for the past three years, proof of sufficient liquidity to cover the costs associated with the AMC, and insurance coverage that meets or exceeds the minimum required insurance levels for similar contracts.

Document Submission Details

Bids must be submitted electronically through the Government e-Marketplace (GEM) platform. All documents should be in PDF format and must include:

• A bid proposal, detailing the maintenance plan.
• Copies of eligibility documents.
• Financial statements.
• Certifications of relevant technical qualifications.

Special Provisions

Micro, Small, and Medium Enterprises (MSEs) and startups may benefit from advantageous terms within this tender process. This includes preferential treatment in the evaluation process aimed at promoting regional enterprises and innovation in compliance with governmental policies.

Evaluation Process

The evaluation of bids will focus on several key aspects: the bidder's technical expertise, financial health, and compliance with the specified eligibility criteria. The selection will favor bids that not only meet the minimum requirements but also exceed them with added value propositions such as innovative maintenance solutions or extended service warranties.

Delivery Locations

The maintenance services are primarily targeted towards establishments under the jurisdiction of the Department of Defence Research & Development, with potential extensions to other related departments within the Defence Ministry.

Contact Information

For any queries related to the tender, please reach out to the designated contact through the platforms provided for clarity and guidance.