Custom Bid for Services - Annual Maintenance Contract for 6 KVA UPS

Custom Bid for Services - Annual Maintenance Contract for 6 KVA UPS

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Tender Timeline

Tender Issue
May 29, 2025 at 11:07 AM

Tender Title: Custom Bid for Services - Annual Maintenance Contract for 6 KVA UPS
Tender Reference Number: 3c1862c36
Issuing Authority/Department: Department of Defence Research & Development, Ministry of Defence

The Annual Maintenance Contract for 6 KVA UPS aims to ensure the efficient operation and longevity of Uninterruptible Power Supply (UPS) systems vital for critical operations. This tender encompasses various responsibilities aimed at maintaining the performance of the 6 KVA UPS units deployed within the Department of Defence Research & Development.

Scope of Work and Objectives

The primary scope includes:

  • Scheduled Maintenance: Performing regular inspections and servicing to ensure the optimal functioning of the UPS systems, identifying any issues before they escalate.
  • Emergency Repairs: Providing timely support for any unforeseen breakdowns, ensuring minimal downtime.
  • Parts Replacement: Supply and installation of genuine spare parts when necessary to maintain performance.
  • Documentation and Reporting: Maintaining logs of all activities, repairs, and inspections for accountability and future reference.

Eligibility Criteria

To qualify for this tender, bidders must meet the following eligibility requirements:

  • Registration with relevant authorities and possess a valid GST number.
  • Experience of at least three years in providing UPS maintenance services.
  • Capability to provide services in various localities as per the delivery requirements.

Technical Requirements

Bidders are required to demonstrate:

  • Adequate technical expertise and manpower trained for UPS maintenance.
  • Access to genuine spare parts and components for the 6 KVA UPS models.
  • Compliance with applicable industry standards and practices.

Financial Requirements

The bidders must provide:

  • Detailed quotation for the annual maintenance services, including all associated costs.
  • Proof of financial stability, such as bank statements or financial reports.

Document Submission Details

All tender documents should be submitted in electronic format through the designated portal. Bid submissions should include:

  • Signed tender document.
  • Technical and financial proposals separately enclosed.
  • Copies of certificates proving eligibility and compliance.

Special Provisions

This tender encourages bidders to comply with local sourcing mandates and supports Micro, Small, and Medium Enterprises (MSEs) and startups under the Make in India initiative. Special preferences may be provided to qualified MSEs meeting eligibility criteria.

Evaluation Process

Submissions will undergo a structured evaluation considering technical qualifications, financial viability, and adherence to the eligibility criteria. Bidders will be ranked based on their proposed pricing and service quality.

Delivery Locations

Services will be rendered at designated locations under the Department of Defence Research & Development as specified in the tender documentation.

Contact Information

For any inquiries, bidders can refer to the contact section in the official tender documentation provided by the Department of Defence Research & Development. Ensure you check for any updates related to the submission process.


General Information

Item Category
Custom Bid for Services - Annual Maintenance Contract for 6 KVA UPS
Ministry Name
Organisation Name

Financial Information

Minimum Turnover
₹1.00 Lakh (s)
Bid Offer Validity
90 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

7 Documents
GeM-Bidding-7897165.pdfMain Document
Payment Terms & ConditionPAYMENT PAYMENT
Scope Of Work DocumentSCOPE_OF_WORK SOW
Other DocumentsOTHER
Other DocumentsOTHER COMPLIANCE
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • OEM Annual Turnover
  • Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity, possessing a valid GST number, and demonstrating experience of at least three years in providing similar UPS maintenance services. Bidders must also have the capability to ensure service delivery across designated locations.

Bidders are required to submit various certificates as proof of compliance. This includes GST registration, experience certificates, and any relevant technical certifications that demonstrate proficiency in the maintenance of UPS systems, particularly 6 KVA units.

The accepted document formats for submission include PDF and Word formats for all technical and financial proposals. It is crucial to ensure your documents are clearly structured and comply with the tender submission guidelines outlined in the official documentation.

The performance security may vary based on the final contract terms but generally, a percentage of the total contract value is required to be deposited as a performance guarantee to ensure compliance throughout the contract period.

Yes, this tender includes benefits for Micro, Small, and Medium Enterprises (MSEs), allowing them special considerations during the bidding process. The tender emphasizes compliance with the ‘Make in India’ policy, increasing opportunities for local businesses to participate and provide their services.

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