Tender Title: Customized AMC/CMC for Pre-owned Products - CAMC for Programmable Optic Fiber Winding Machine
Tender Reference Number: GEM/2025/B/6142565
Issuing Authority/Department: Department of Defence Research & Development, Ministry of Defence

Scope of Work and Objectives

This tender is issued for the provision of Customized Annual Maintenance Contracts (AMC) and Comprehensive Maintenance Contracts (CMC) for a Programmable Optic Fiber Winding Machine (Model: T-600 OF). The primary objective of this tender is to ensure that the machine is maintained efficiently with the aim of minimizing downtime and maximizing operational capability. The selected vendor will be responsible for delivering high-quality maintenance services, scheduled quarterly, throughout the duration of the contract.

Eligibility Criteria

Bidders must meet the following eligibility requirements to participate in this tender:

• Registration as a legal entity with relevant authorities.
• Proven experience in providing maintenance services for optic fiber machinery.
• Compliance with applicable laws and regulations within the jurisdiction.
• Capacity to respond promptly to maintenance calls and provide necessary parts and technical support.

Technical Requirements

Participants in this tender will be required to possess:

• In-depth knowledge and experience with programmable optic fiber winding machines.
• Qualified technicians trained in the operation, troubleshooting, and maintenance of the specific model (T-600 OF).
• Availability of genuine parts and accessories required for the operations of optic fiber winding machines.
• Established quality control measures that adhere to industry standards.

Financial Requirements

Bidders are expected to submit comprehensive financial statements demonstrating their stability and ability to deliver on the commitments made under this contract. Details of service costs and any potential additional charges must also be outlined in the proposal.

Document Submission Details

Bidders must submit their technical and financial proposals as specified in the tender documentation. All necessary documents should be submitted in a clearly labeled envelope to the designated authority for review.

Special Provisions

Preference may be given to businesses classified as Micro, Small, and Medium Enterprises (MSEs) and startups. This initiative is aligned with the government's push for local entrepreneurship and job creation.

Evaluation Process

Proposals will be evaluated based on the following criteria:

• Completeness and precision of submitted documents.
• Experience and track record of the bidder in similar projects.
• Technical and financial viability of the proposal.
• Adherence to maintenance standards and compliance with local regulations.

Delivery Locations

The scope of work will be carried out at the designated facilities as directed by the Department of Defence Research & Development. Any logistical support related to transporting machinery or accessing service locations must be factored into service proposals.

Contact Information

Contact details for inquiries regarding the tender can be found in the official tender documents provided. All prospective bidders should direct their questions through the appropriate channels as indicated.

This tender represents an excellent opportunity for qualified vendors to engage with a premier government agency, enhancing their operational capabilities in the high-tech maintenance sector.