The Department of Defence Research & Development, under the aegis of the Ministry of Defence, has issued this tender for the Customized AMC/CMC for Pre-owned Products specifically targeting a semi-comprehensive Annual Maintenance Contract (AMC) for a microwave-based plasma asher. The model required for service is the GIGAbatch 310M manufactured by PVATePLA. This tender aims to ensure optimal performance and reliability of the equipment through routine maintenance and necessary repairs.

Scope of Work and Objectives

The primary objective of this tender is to establish a reliable maintenance contract that encompasses a minimum of four preventive maintenance visits annually. The contracted service provider will be responsible for monitoring, servicing, and maintaining the microwave-based plasma asher system to prevent operational downtime, thereby enhancing the longevity and productivity of the equipment.

Eligibility Criteria

Eligibility for bidding requires that the participating entity must be a registered service provider specializing in maintenance contracts for semiconductor fabrication equipment. The bidder must demonstrate relevant experience in handling similar equipment and must have a proven track record of providing successful maintenance services.

Technical Requirements

The contractor is expected to ensure all maintenance activities comply with the highest quality standards and utilize verified methods and materials. The contractor must also provide a detailed maintenance plan that aligns with operational goals specific to the GIGAbatch 310M model.

Financial Requirements

Bidders must submit a complete financial proposal that outlines the costs associated with the maintenance contract. Acceptance of the submitted bid is contingent upon providing a viable pricing strategy that balances quality service with cost-effectiveness.

Document Submission Details

Bidders are required to submit their proposals electronically via the prescribed tender portal. All submissions must include valid documents to verify eligibility and qualifications, including relevant certifications and experience records in maintaining similar systems.

Special Provisions

Provisions may be available for Micro, Small, and Medium Enterprises (MSEs). Startups that meet the technical requirements can also participate in the tender process, maximizing the opportunity for diverse companies to engage with the Ministry of Defence initiatives.

Evaluation Process

The evaluation of submitted bids will be conducted based on the technical and financial proposals. The evaluating committee will assess compliance with eligibility criteria, technical specifications, and overall cost to determine the best-suited vendor for this maintenance contract.

Delivery Locations

Services will be rendered at designated facilities managed by the Department of Defence Research & Development. The contracted service provider must be prepared to mobilize to these locations promptly for scheduled maintenance tasks.

Contact Information

Further details and clarifications regarding this tender can be obtained through official channels as outlined in the tender document. It's essential for interested bidders to stay updated regarding any potential amendments or clarifications provided during the bidding period.

This tender exemplifies the commitment to quality maintenance service provision within the defense sector while fostering inclusivity and supporting small businesses through targeted provisions.