Tender Title: Customized AMC/CMC for Pre-owned Products - AMC of Chiller Plant

Reference Number: GEM/2025/B/6080608

The Department of Economic Affairs, under the Ministry of Finance, is inviting tenders for Customized Annual Maintenance Contract (AMC) services for pre-owned chiller plants from well-established entities in the HVAC industry. This tender seeks qualified vendors capable of managing and executing maintenance for brands such as Voltas, Bluestar, and Carrier. The objective is to ensure that the chiller plants are operating efficiently, minimizing downtime, and extending the operational lifespan of these assets.

Scope of Work and Objectives

The primary focus of this tender is on the Annual Maintenance Contract (AMC) for pre-owned chiller plants. The selected vendor will be responsible for:

• Comprehensive maintenance to ensure optimal operation of chiller systems.
• Regular inspection and preventive maintenance tasks to identify and rectify any potential issues proactively.
• Emergency repair services as necessary to minimize system downtime.
• Detailed reporting of maintenance activities and any recommendations for improvement.

Eligibility Criteria

To submit a bid for this tender, the following eligibility criteria must be met:

• The bidder must be a registered entity with expertise in the maintenance of HVAC systems, specifically chiller plants.
• Previous experience in handling similar AMC contracts effectively.
• Availability of qualified personnel with relevant certifications to perform maintenance tasks.

Technical Requirements

Bidders are expected to comply with technical specifications detailing the following:

• Understanding of the operational requirements specific to Voltas, Bluestar, and Carrier chiller systems.
• Adherence to safety regulations and standards relevant to HVAC operations.
• Capability to provide performance guarantees and maintenance schedules based on the operational needs of the chiller plants.

Financial Requirements

Bidders must demonstrate their financial stability by providing:

• Audited financial statements for the last three financial years.
• Evidence of sufficient insurance coverage for any potential liabilities arising from the maintenance activities conducted.

Document Submission Details

All necessary documents must be prepared and submitted electronically as part of the bidding process. The submission must include:

• Completed tender form.
• Proof of eligibility and financial documents.
• Technical approach and methodology for the AMC service delivery.

Special Provisions

This tender includes special considerations for Micro, Small, and Medium Enterprises (MSEs) and startups, promoting inclusivity and providing opportunities for smaller vendors to participate in government contracts.

Evaluation Process

Bids will be evaluated based on:

• Technical compliance with the specifications outlined in the tender document.
• Financial competitiveness, including the price evaluation of submitted bids.
• Examination of past performance and reliability in fulfilling similar contracts.

Delivery Locations

The AMC services are expected to be delivered across various locations as specified in the tender documentation, focusing on sites where the listed chiller plants are operational.

Contact Information

For further inquiries or clarification, bidders are encouraged to reach out to the Department of Economic Affairs directly.