Department of Economic Affairs Tender by Security Printing And Minting Corporation Of India Limited (spmcil) (GEM/2025/B/6090480)
Custom Bid for Services - AMC rate contract for Mitsubishi products of the Passport Manufacturing M
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Tender Description
The Tender titled AMC rate contract for Mitsubishi products of the Passport Manufacturing Machine (Tender Reference: GEM/2025/B/6090480) is issued by the Department of Economic Affairs under the Ministry of Finance. This tender aims to secure a comprehensive Annual Maintenance Contract (AMC) for Mitsubishi products utilized in the Passport Manufacturing Machine, ensuring that these critical assets are maintained to optimal performance standards.
Scope of Work and Objectives
The primary objective of this tender is to establish a maintenance contract that covers the delivery of services including routine checks, troubleshooting, and repairs for UAE's Mitsubishi manufacturing products. The successful bidder will be required to provide timely support, ensuring minimal downtime and efficient functionality of the machines involved in passport manufacturing.
Eligibility Criteria
To qualify for participation in this tender, bidders must prove their status as registered entities and demonstrate experience in managing similar contracts. It is essential that potential bidders hold the necessary licenses and certifications, adequately reflecting their capability to fulfill the contract's requirements.
Technical Requirements
Bidders must have access to qualified technicians with expertise in Mitsubishi products and proven track records in warranty servicing and repairs. Technical proposals should include details of service capabilities, response times, and a description of the quality assurance measures in place.
Financial Requirements
Prospective bidders are expected to exhibit financial health through certified statements. Submission will include the pricing structure for the AMC, including detailed information on various service levels and response times. Additionally, the provision of an Earnest Money Deposit (EMD) may be required.
Document Submission Details
Bidders are to submit the necessary documentation electronically through the designated portal as specified in the tender guidelines. Special emphasis is placed on ensuring that all documents are complete and in accordance with the specified formats to facilitate smooth evaluations.
Special Provisions
There are provisions in place aimed at benefiting Micro, Small, and Medium Enterprises (MSEs) and startups. These provisions may include relaxed eligibility criteria and assistance in compliance with local sourcing requirements as part of the government's commitment to empowerment.
Evaluation Process
The evaluation process for the tender will consider various factors including technical competencies, proposed solution, past performance, and financial offerings. Bidders are encouraged to provide comprehensive documentation that reflects their expertise and capacity to deliver high-quality service.
Delivery Locations
Services would be provided as required at the Department of Economic Affairs' specified locations. Bidders should ensure their proposals include logistics for timely service delivery.
Contact Information
For further details regarding submission and clarification of queries, interested parties should consult the official channels associated with the Department of Economic Affairs.
This tender represents a pivotal opportunity for qualified vendors aiming to engage in maintenance services that are vital to governmental operational efficiency. Ensure that all aspects of the submission align with the guidelines outlined to foster a successful bidding process.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
8 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of undertaking maintenance contracts. Bidders must provide evidence of relevant experience in AMC services specifically for Mitsubishi products and adhere to licensing requirements. Additional qualifications may be necessary, which include financial stability and appropriate technical certifications.
Bidders must present specific certificates that validate their qualifications to undertake the AMC services. This may include ISO certification or similar credentials demonstrating adherence to quality standards in maintenance and service delivery. Compliance with local regulations is also crucial.
The registration process for participation typically involves creating an account on the designated e-tendering platform, providing necessary business credentials and documentation, and accepting terms of service. It is advisable to prepare all required documents before initiating the registration to streamline the process.
The Earnest Money Deposit (EMD) serves as a form of security and is typically calculated based on a percentage of the overall bid amount. Bidders must ensure that the deposit is submitted along with their documentation, which will be refunded upon successful contract finalization or participation in the tender process.
The evaluation and selection process includes a thorough assessment of technical qualifications, adherence to budgetary proposals, and the demonstrated ability to meet the tender requirements. Success in the evaluation phase will hinge on detailed documentation that substantiates the bidder’s ability to deliver the promised services effectively. Notification of results will be communicated through the tender platform once the evaluation is completed.
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