Department of Electronics and Information Technology Tender by Software Technology Parks Of India (stpi) (GEM/2025/B/6133349)

Tender Title: AMC/CMC of Fire Detection, Fire Alarm, Fire Hydrant and Sprinkler System
Reference Number: GEM/2025/B/6133349
Issuing Authority: Department of Electronics and Information Technology, Ministry of Electronics and Information Technology

Scope of Work and Objectives

The tender invites qualified bidders to provide Annual Maintenance Contract (AMC) and Comprehensive Maintenance Contract (CMC) services for Fire Detection, Fire Alarm, Fire Hydrant, and Sprinkler Systems. The primary objective is to ensure that these critical systems operate optimally to safeguard life and property within the designated facilities. The selected contractor will be responsible for regular inspections, maintenance, and emergency services to comply with safety regulations and operational standards.

Eligibility Criteria

Bidders must meet specific criteria to qualify for this tender. Eligibility requirements include the following:

• The bidder must be a registered entity capable of providing AMC/CMC services for fire safety systems.
• Experience in similar contracts demonstrating the ability to manage and execute such services effectively.
• Compliance with all local laws and regulations pertaining to fire safety and maintenance services.

Technical Requirements

To ensure high-quality service delivery, bidders need to demonstrate adherence to the following technical requirements:

• Certification in fire safety and maintenance from recognized authorities.
• Capability to provide timely and effective services that meet industry standards and safety guidelines.
• Adequate infrastructure and human resources to perform inspections, maintenance, repairs, and emergency response management.

Financial Requirements

Bidders must provide financial documentation that indicates stability and reliability to fulfill the contract terms. Key financial requirements include:

• Proof of financial solvency from recognized financial institutions.
• Submission of a bid price that is in accordance with market standards and competitive for services offered.
• Evidence of previous works with clear financials indicating successful execution of similar contracts.

Document Submission Details

Documents should be submitted electronically through the designated online portal. All bids must include the necessary documentation, which may consist of:

• Company Registration certificate.
• Technical and financial proposals.
• Relevant certifications related to fire safety services.

Special Provisions

The tender may provide distinct benefits for Micro, Small, and Medium Enterprises (MSEs) and Startups. Such provisions could include preferences during the evaluation process and potential financial incentives designed to support smaller entities in participating in government contracts.

Evaluation Process

The evaluation process for this tender will comprise several stages, including:

• Review of eligibility documents to confirm compliance with the requirements.
• Assessment of technical proposals based on the applicant's experience and capability.
• Financial evaluation to determine the best value for services proposed.

Bidders will be notified of the evaluation results through the official communication channels.

Delivery Locations

The services will primarily be required within various facilities operated by the Department of Electronics and Information Technology. Specific locations will be provided to the selected contractor as per the contract agreement.

Contact Information

For any inquiries related to the tender, potential bidders should refer to the specified contact channels provided during the submission process. Please ensure all communications are formal and documented to maintain transparency.