Tender Title: Operation and Maintenance Services of Power Generator (DG-Set) - Package 1

Reference Number: GEM/2025/B/6103212

Issuing Authority:
Department of Electronics and Information Technology
Ministry of Electronics and Information Technology

Scope of Work and Objectives:
This tender aims to solicit proposals for the Operation and Maintenance Services of Power Generators (DG-Set). The scope includes providing comprehensive O&M services along with operational and maintenance manpower for generators up to 1000 hours of service. The objective is to ensure the reliable and efficient operation of power generators, minimizing downtime and optimizing performance.

Eligibility Criteria:
Eligible bidders must be registered entities capable of providing O&M services for DG-Sets. The bidders should demonstrate their experience in similar projects, possessing the necessary workforce and technical expertise. Registration with relevant authorities and adherence to local laws and regulations are mandatory.

Technical Requirements:
Bidders must furnish technical specifications and compliance documents to prove their capability in managing Operation and Maintenance Services of generators. This includes providing evidence of previous projects, operational procedures, training protocols for manpower, and any other relevant technical documents.

Financial Requirements:
Bid submissions require detailed financial statements, including a breakdown of costs associated with the maintenance and operation of DG-Sets. Bidders must demonstrate financial stability and capacity to undertake this contract by submitting past financial records and a letter of credit, if applicable.

Document Submission Details:
Interested parties must submit their bids electronically through the designated e-procurement platform. All required documents, technical and financial, must be submitted in the specified formats. Ensure that the documents comply with the submission guidelines to avoid disqualification.

Special Provisions:
This tender includes provisions for Micro, Small, and Medium Enterprises (MSE) to encourage broader participation. Startups may also benefit from relaxed eligibility criteria, fostering innovation and competition.

Evaluation Process:
Bids will be evaluated based on a two-stage process: technical assessment followed by financial evaluation. The bidders meeting the minimum technical standards will move on to the financial evaluation phase, where price competitiveness will play a significant role in selection.

Delivery Locations:
The services are expected to be provided at various locations specified in the tender documents. Bidders are advised to ensure availability of resources to service the intended locations effectively.

Contact Information:
For inquiries related to this tender, please refer to the official contact details provided in the tender documentation to ensure accurate communication.

This tender invites capable service providers to engage in a project that is critical for the efficient functioning of power generators. Proposals must be clear, comprehensive, and compliant with the tender’s stipulations to facilitate smooth processing and evaluation.