NA Tender by Employees State Insurance Corporation (esic) (GEM/2025/B/6111372)

Tender Title: Operation and Maintenance Services of Power Generator (DG-Set) - Package 1

Reference Number: GEM/2025/B/6111372

The Ministry of Labour and Employment is issuing a tender for the Operation and Maintenance Services of Power Generator (DG-Set) under Package 1. This tender aims to engage a competent and experienced service provider to deliver essential operational and maintenance services tailored for the generator setup. The successful contractor will be responsible for ensuring the optimal functionality and reliability of the DG-Set, contributing significantly to the efficiency of operations.

Scope of Work and Objectives

The primary objective of this tender is to maintain and operate power generator systems efficiently. The service provider is expected to perform comprehensive services that include operational support, scheduled maintenance, emergency servicing, and necessary repairs. Key responsibilities encompass:

• Regular inspection and preventive maintenance activities.
• Operational support during runtime, including troubleshooting and performance optimization.
• Emergency management and fault diagnosis.
• Replacement of any defective components essential to the operational integrity of the DG-Set.

The service provider must have qualified personnel capable of delivering high-quality maintenance and operational support, adhering strictly to the best practices in safety and quality standards.

Eligibility Criteria

Prospective bidders must meet several eligibility criteria to qualify:

• The bidder should be a registered entity, demonstrating previous experience in providing maintenance services for power generation systems.
• The organization must possess adequate technical expertise and be in good standing with regulatory bodies.
• Financial stability to complete the project, demonstrated through relevant financial documents.
• Availability of appropriate certifications related to safety and operational standards in the power generation sector.

Technical Requirements

Bidders must be capable of complying with specific technical requirements including:

• Submission of relevant qualifiying certificates and proof of experience in operating and maintaining DG-Set systems.
• Availability of licensed and trained personnel for technical operations and safety compliance.
• Access to necessary tools and equipment for service execution.

Financial Requirements

Bidders are expected to provide evidence of their financial capabilities. This includes previous project invoices, financial statements, and a breakdown of costs for proposed tasks under this tender.

Document Submission Details

The submission of all required documentation must be done electronically through the designated e-procurement portal. Bidders need to ensure that all documents are submitted in the specified format to avoid disqualification.

Special Provisions

This tender acknowledges specific special provisions that may benefit Micro, Small, and Medium Enterprises (MSEs) and startups, promoting inclusivity in the bidding process. These provisions may involve reduced bid submission requirements or allowances in evaluation criteria to enhance participation.

Evaluation Process

The evaluation process for the tender will include an assessment of both technical and financial proposals, weighing them according to predetermined criteria. Bidders will be shortlisted based on their qualifications, with further assessment focused on service delivery capabilities.

Delivery Locations

The operational and maintenance services under this tender are expected to be performed at designated locations as outlined in the tender documents. Bidders should familiarize themselves with these sites to ensure compliance with logistical requirements.

Contact Information

For further inquiries relating to this tender, bidders may reach out to the Ministry of Labour and Employment, where dedicated personnel will assist with questions and provide clarity on the tender process and requirements.