Department of Electronics and Information Technology Tender by Software Technology Parks Of India (stpi) (GEM/2025/B/6103037)
Operation and Maintenance Services of Power Generator(DG-Set) - Package 1 - O&M Service with opera

Tender Timeline
Tender Title: Operation and Maintenance Services of Power Generator (DG-Set) - Package 1
Tender Reference Number: GEM/2025/B/6103037
Issuing Authority
The tender is issued by the Department of Electronics and Information Technology, under the Ministry of Electronics and Information Technology.
Scope of Work and Objectives
The primary objective of this tender is to secure comprehensive Operation and Maintenance Services of Power Generators (DG-Set), specifically tailored for Package 1. The required services encompass operational and maintenance manpower provision for generators, ensuring they operate optimally over a defined capacity of up to 1000 hours. The successful bidder will be responsible for ensuring that all operational protocols are followed, and that regular maintenance schedules are adhered to.
Eligibility Criteria
To qualify for participating in this tender, bidders must meet the following eligibility criteria:
- Being a registered entity with a valid business license.
- Demonstrated experience in providing Operation and Maintenance Services for Power Generators.
- Compliance with relevant technical and financial capabilities.
Technical Requirements
Bidders are expected to showcase expertise and qualifications in the following technical areas:
- Proven track record in operating and maintaining DG-Sets.
- Compliance with safety and efficiency standards applicable to generator operation.
- Provision of qualified personnel with the necessary training in generator maintenance practices.
Financial Requirements
Bidders must present financial statements showcasing sustainability and capability to undertake the services. Additionally, bidders may need to demonstrate availability of funds to support the operation and maintenance activities through the capacity outlined in the tender.
Document Submission Details
All documentation must be submitted electronically through the specified procurement portal. Bidders should ensure that all required documents are submitted in the required formats to avoid disqualification.
Special Provisions
Inclusive of specific governmental provisions, bidders qualifying as Micro, Small, and Medium Enterprises (MSEs) may receive preference during the evaluation process. This is aimed at encouraging local entrepreneurship and innovation.
Evaluation Process
The evaluation will prioritize the technical qualifications and prior experience of bidders, followed by financial evaluations. All submitted proposals will be assessed based on a set of detailed criteria outlined in the tender documents.
Delivery Locations
The services are expected to be provided at designated locations as per the directives of the Department of Electronics and Information Technology. Special emphasis will be given to adhering to operational timeframes as outlined.
Contact Information
For any queries regarding the tender, bidders can reach out directly via not available. It is recommended that all inquiries are routed through the official procurement channel.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, demonstrating relevant experience in Operation and Maintenance Services for generators, and adhering to technical and financial capabilities as specified in the tender documentation. It’s essential for bidders to maintain compliance with safety and operational standards to qualify for the evaluation process.
Bidders must comply with various technical specifications such as having a proven track record in operating DG-Sets, carrying qualified personnel familiar with maintenance practices, and adherence to local safety and efficiency standards. These specifications ensure that the successful bidder can effectively manage and maintain the power generators.
The financial requirements include the submission of financial statements that showcase the bidder’s capability to fulfill tender obligations. Bidders must demonstrate their financial sustainability and ability to support operations, particularly over the specified capacity of up to 1000 hours of service.
Bidders are required to submit their proposals electronically through the designated procurement portal. It is crucial for bidders to adhere to the specified format for all documents to ensure compliance with submission methods outlined in the tender documentation, as any discrepancies can lead to disqualification.
Yes, there are specific benefits for Micro, Small, and Medium Enterprises (MSEs) participating in this tender. These include preference in the evaluation process, which aims to promote local businesses and facilitate their engagement in government-funded projects. Moreover, MSEs can leverage policies designed to enhance local procurement and support under various governmental initiatives.
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