Department of Electronics and Information Technology Tender by National Informatics Centre (nic) (GEM/2025/B/6122314)
Annual Maintenance service-AIR CONDITIONER,Annual Maintenance service-AIR CONDITIONER,Annual Mainte
Tender Timeline
Tender Title: Annual Maintenance Service for Air Conditioners
Tender Reference Number: GEM/2025/B/6122314
Issuing Authority: Department of Electronics and Information Technology, Ministry of Electronics and Information Technology
The Department of Electronics and Information Technology is seeking proficient service providers to deliver an Annual Maintenance Service for Air Conditioners. This tender focuses on maintaining a total of 35 air conditioning units efficiently and effectively, ensuring optimal performance throughout the maintenance period. By addressing the challenges related to air conditioning unit upkeep, this tender aims to ensure comfort and a conducive working environment.
Scope of Work and Objectives
The primary objectives of this tender are to:
- Provide regular and ad-hoc maintenance services for the air conditioning units
- Ensure operational efficiency and longevity of the systems
- Deliver responsive services addressing any breakdowns or operational failures of AC units
Scope of work includes, but is not limited to:
- Routine inspection and servicing
- Cleaning and replacing filters
- Checking and refilling refrigerants as necessary
- Comprehensive diagnostic tests and repairs
- Emergency services during critical breakdowns
Eligibility Criteria
To qualify for participation in this tender, bidders must meet specific eligibility criteria:
- Be a registered entity under applicable laws and regulations
- Demonstrate prior experience in providing maintenance services for air conditioning units
- Hold relevant certifications in service and safety standards
Technical Requirements
Bidders must comply with the following technical specifications to participate:
- Expertise in maintaining various brands and models of air conditionings
- Knowledge of energy-efficient practices in HVAC servicing
- Availability of qualified technicians to perform maintenance tasks
Financial Requirements
All bidders must demonstrate their financial viability by providing:
- Audited financial statements for the last three fiscal years
- Evidence of ability to manage the maintenance service scope effectively
Document Submission Details
Prospective bidders need to submit necessary documentation which includes:
- Technical proposal clearly outlining servicing methodologies
- Financial proposal detailing costs associated with maintenance
- Relevant certifications and documentation validating eligibility
Special Provisions
This tender includes benefits for Micro, Small, and Medium Enterprises (MSEs). MSE registered bidders may receive priority evaluation and potential relaxation in eligibility criteria.
Evaluation Process
Bids will be evaluated based on:
- Compliance with submission requirements
- Technical capabilities and experience
- Cost-effectiveness of proposed solutions
Delivery Locations
Services are to be provided at designated locations under the purview of the issuing authority. Specific delivery points will be communicated post-award of the tender.
Contact Information
For any further queries or information, bidders are encouraged to reach out via specified channels, ensuring clear communication while respecting the protocols set forth by the issuing authority.
In conclusion, this tender for the Annual Maintenance Service for Air Conditioners emphasizes the commitment to maintaining high standards of comfort within operational premises through quality service delivery. Bidders are invited to present their credentials and proposals, showcasing how their services align with the requirements set forth in this tender.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC)
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for participating in the tender include being a registered entity under related laws, having demonstrable experience in providing air conditioning maintenance services, and holding relevant certifications that meet industry standards. It’s crucial for bidders to present documentation verifying these qualifications to ensure compliance with the tender specifications.
Bidders are required to have expertise in handling a variety of air conditioning systems and models. This includes knowledge of energy-efficient practices and the ability to perform regular inspections, cleanings, diagnostics, and repairs. Adequate qualifications for technicians and compliance with all relevant quality standards are also necessary to fulfill the tender’s technical specifications.
The Earnest Money Deposit (EMD) is a security submitted by bidders as part of the tendering process. The amount required is specified in the detailed tender document, and it serves to ensure the seriousness of bids. It’s important for bidders to prepare this amount in the stipulated format and submit it alongside their proposals to satisfy tender requirements.
Submissions will undergo a thorough evaluation based on technical capabilities, financial viability, and compliance with submission requirements. Payment terms will be specified in the tender documentation, typically outlining stages at which payments are made following successful service delivery or milestones achieved.
Yes, this tender recognizes and includes special provisions for Micro, Small, and Medium Enterprises (MSEs). Eligible MSEs may benefit from relaxed eligibility criteria and prioritized evaluation, encouraging participation and fostering equal opportunities within the sector. Bidders are encouraged to showcase their MSE status during the proposal submission.
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