Tender Title: Operation And Maintenance Of Lifts (Elevators) - Complete System

Tender Reference Number: GEM/2025/B/6087289

Issuing Authority:
Department of Electronics and Information Technology, Ministry of Electronics and Information Technology

Scope of Work and Objectives

The primary objective of this tender is to appoint a competent contractor for the operation and maintenance of lift systems. The contracted service provider will be responsible for ensuring that all lifts (elevators) operate efficiently, ensuring safety and reliability for users. This will involve regular maintenance, prompt repairs as required, and adherence to relevant safety standards throughout the service duration.

Eligibility Criteria

To qualify for participation in this tender, bidders must fulfill certain eligibility criteria. These typically include:

• Registration as a legal entity capable of providing specified services.
• A proven track record of experience in lift operations and maintenance.
• Technical certifications relevant to the operation of elevators.

Technical Requirements

Bidders are expected to demonstrate technical proficiency in managing lift systems, including but not limited to:

• Knowledge of various types of elevators and their operational mechanisms.
• Ability to perform troubleshooting and emergency repairs.
• Compliance with manufacturer specifications for maintenance.

Financial Requirements

Participants are required to submit a financial bid outlining the cost structure for the services offered. This includes detailing any additional costs that may be applicable during the contract period. Financial stability may also be evaluated as part of the selection process.

Document Submission Details

Bidders must prepare and submit documentation as per the guidelines provided in the tender announcement. All documentation should be submitted electronically via the designated procurement platform by the specified deadline.

Special Provisions

This tender also highlights provisions for Micro, Small, and Medium Enterprises (MSEs). Such enterprises are encouraged to participate and may receive certain benefits that facilitate their involvement in this procurement process.

Evaluation Process

The evaluation of bids will be conducted based on both technical and financial criteria. The evaluation committee will assess submitted documents for compliance, experience, and proposed pricing. Bidders will be ranked accordingly, and the selection will be made based on the best value proposal.

Delivery Locations

The maintenance services must be provided at designated locations under the jurisdiction of the Department of Electronics and Information Technology. Specific sites will be listed in the final contract documentation upon award.

Contact Information

While specific contact details are not provided, interested parties may find relevant contact information on the procurement platform or official government portals related to this tender for any queries.