Tender Title: Software Support Services 2.0 - HCl App Scan SAST & DAST

Reference Number: 65c23786

The Department of Electronics and Information Technology under the Ministry of Electronics and Information Technology is inviting bids for the provisioning of Software Support Services 2.0 specifically for HCl App Scan involving Static Application Security Testing (SAST) and Dynamic Application Security Testing (DAST). This tender aims to enhance the application security posture through the provision of comprehensive maintenance services tailored to the software needs of government departments and entities.

Scope of Work and Objectives

The primary focus of this tender is to ensure the smooth operation and maintenance of HCl App Scan tools which are crucial for identifying and managing security vulnerabilities in applications. The objectives include:

• Providing ongoing support and updates for the application software.
• Performing periodic security assessments using SAST and DAST methodologies.
• Ensuring compliance with industry standards for security testing.

Eligibility Criteria

Eligible bidders must meet the following criteria:

• Must be a registered entity with the authority to provide software maintenance services.
• Must demonstrate experience and expertise in application security testing and maintenance.
• Vendors must be certified as OEM approved service providers for HCl App Scan.

Technical Requirements

Bidders must comply with specific technical specifications including:

• Proven capability in static and dynamic security testing.
• Familiarity with compliance standards relevant to software security.
• An understanding of integration capabilities with existing systems and processes.

Financial Requirements

Bidders are required to provide:

• An Earnest Money Deposit (EMD) as specified in the submission guidelines.
• Detailed pricing structures that clarify services offered with a breakdown of costs.

Document Submission Details

All submissions must adhere to the following guidelines:

• Submit proposals electronically through the specified online portal.
• Include all required certifications, company profile, and pricing details.
• Ensure attachments are in accepted document formats such as PDF or DOC.

Special Provisions

This tender supports Micro, Small, and Medium Enterprises (MSEs) by providing additional benefits and considerations within the evaluation framework to encourage their participation. Additionally, provisions for startups are included, supporting innovation and competitive pricing in the government procurement space.

Evaluation Process

Submissions will be evaluated based on technical merits, pricing, and compliance with the tender's requirements. The evaluation committee will assess bids based on predefined criteria focusing on qualifications, experience, and overall value offered to the department.

Delivery Location

Services will be provided primarily within the jurisdiction of the Ministry of Electronics and Information Technology, ensuring all operations comply with local regulations and standards.

Contact Information

For inquiries regarding this tender, interested bidders may contact the Department of Electronics and Information Technology through the official communication channels specified in the tender documentation.