Tender Overview

The 160ca6c4e tender invites proposals for providing comprehensive Tours and Travel Services with a focus on hotel/resort accommodations for various national purposes. This tender is issued by the Ministry of Electronics and Information Technology through the Department of Electronics and Information Technology, aiming to engage competent service providers for laying down the foundation for a well-coordinated travel service infrastructure.

Scope of Work

The successful bidder will be responsible for arranging stay accommodations and related travel services, targeting a total of 30,000 stays across multiple locations within the country. The primary objectives include:

• Ensuring quality accommodation at reliable hotels/resorts.
• Streamlining booking processes for efficiency.
• Providing a dedicated customer service to address traveler inquiries.
• Flexibility in changing bookings as required.

Eligibility Criteria

To qualify for this tender, bidders must meet specific eligibility criteria:

• Registration as a legal entity.
• Proven experience in managing travel services, particularly hotel accommodations.
• Positive financial standing and ability to manage large contracts.
• Submission of relevant certifications and compliance with quality standards.

Technical and Financial Requirements

Technical Requirements

Bidders are required to demonstrate their capabilities to fulfill the following technical requirements:

• Compliance with national tourism standards and quality benchmarks.
• Provision of updated documentation of accommodations.
• A robust booking management system to facilitate seamless reservations.

Financial Requirements

Bidders must submit detailed financial proposals that include:

• Cost per accommodation and any applicable fees.
• Evidence of financial capacity to handle high-value contracts.
• Clarity on payment terms and conditions.

Document Submission Details

Interested parties need to compile and submit all required documents pursuant to the outlined criteria. Important information regarding the submission process, including acceptable formats and methods, will be detailed in the tender document. Ensure all documents are accurately completed to avoid disqualification.

Special Provisions

This tender has specific provisions to support Micro, Small, and Medium Enterprises (MSEs) and startups. Bidders representing these entities are encouraged to apply, as there may be dedicated criteria for evaluation favoring their proposals.

Evaluation Process

The evaluation of bids will be conducted methodically, focusing on:

• Compliance with technical specifications.
• Cost-effectiveness based on proposed pricing.
• Overall quality of services including past performance and feedback.

The selection process aims to identify the most suitable vendor who can fulfill the contract requirements efficiently.

Delivery Locations

The services under this tender will be required in various designated locations across the country. Specific locations will be confirmed during the evaluation of bids.

Contact Information

For detailed queries related to this tender, bidders can contact the Department of Electronics and Information Technology via the official communication channels provided in the tender documents.