Tender Title: AMC / CMC of Fire Detection, Fire Alarm, Fire Hydrant, and Sprinkler System

Reference Number: GEM/2025/B/6155928

Issuing Authority

This tender is issued by the Department of Electronics and Information Technology, under the Ministry of Electronics and Information Technology.

Scope of Work and Objectives

The primary objective of this tender is to establish an Annual Maintenance Contract (AMC) and Comprehensive Maintenance Contract (CMC) for fire detection, fire alarm, fire hydrant, and sprinkler systems. The contract includes routine checks, emergency repairs, testing, and compliance verification of various fire safety systems across designated locations. The successful bidder is expected to ensure that all systems are fully operational, compliant with safety regulations, and capable of ensuring prompt response to fire hazards.

Eligibility Criteria

Bidders must meet the following eligibility criteria to participate in this tender:

• Registration as a legal entity in India.
• Relevant experience in the AMC/CMC of fire safety systems for at least three years.
• Possession of necessary licenses/certificates required for the maintenance of fire safety equipment.
• Financial capability to undertake the contract and provide necessary performance guarantees.

Technical Requirements

Bidders must demonstrate technical proficiency, including:

• Qualified personnel trained in fire safety systems maintenance.
• Availability of tools and technology necessary for servicing the systems.
• Compliance with national safety standards and local regulations concerning fire systems.

Financial Requirements

Bidders must ensure they possess sufficient financial resources to manage the contract, which includes submitting a valid Earnest Money Deposit (EMD) and performance security that meet the defined limits in the tender documentation.

Document Submission Details

Interested bidders must submit their proposals, including all required documents, digitally. The submission should be made via the designated government e-marketplace portal. Key components of the submission must comprise:

• Technical proposal detailing qualifications and approach to the scope of work.
• Financial proposal with a detailed budget breakdown.
• Copies of certificates demonstrating eligibility and compliance with specified requirements.

Special Provisions

• Benefits for Micro, Small, and Medium Enterprises (MSEs): This tender has provisions to encourage participation from MSEs, including relaxation of eligibility criteria and potential price preferences.
• Support for Startups: Startups may receive special considerations, including reduced financial thresholds for qualifications.

Evaluation Process

The evaluation of bids will be based on:

• Compliance with eligibility and technical specifications.
• Price evaluation where the lowest financial proposal may be prioritized.
• The bidder's experience and credentials will also be factored into the assessment.

Delivery Locations

Services will be required at multiple locations as specified by the Department of Electronics and Information Technology. Bidders are expected to maintain flexibility and readiness to mobilize resources as required.

Contact Information

While specific contact details are not disclosed directly within the tender, potential applicants may reach out through the official channels of the Department of Electronics and Information Technology for any queries related to the tender.