Tender Timeline
Tender Title: BOQ for Enhanced Support of Forcepoint DLP Solution
Tender Reference Number: GEM/2025/B/6119287
Issuing Authority/Department: Department of Electronics and Information Technology, Ministry of Electronics and Information Technology
Scope of Work and Objectives
The tender seeks proposals for Enhanced Support of the Forcepoint Data Loss Prevention (DLP) Solution. This support is crucial for maintaining and upgrading the DLP solutions across various quarters to ensure optimal protection of sensitive information. The work scope includes support for systems as outlined in Table 1 of the official scope for each quarter of the two years. This includes technical assistance, maintenance, and on-premises training for updated versions of the Forcepoint DLP Solution.
Eligibility Criteria
To participate in this tender, bidders must be registered entities with experience in providing IT solutions and services related to DLP systems. Relevant certifications demonstrating their technical capability in implementing and supporting data loss prevention technologies are required. Additionally, compliance with any legal and regulatory framework relevant to IT solutions must be demonstrated.
Technical Requirements
Bidders must outline their capability to deliver comprehensive technical support for the DLP solutions as specified in the attached documentation, including:
- Experience with Forcepoint DLP technology
- Skills in providing timely software updates and patches
- Capacity for troubleshooting and resolving system issues
- End-user support and training provisions
Financial Requirements
Bidders are expected to provide a clear financial proposal that outlines the cost of the services rendered including any hidden fees. Financial statements from the past three years must be included to demonstrate fiscal health and capability to fulfill the tender requirements.
Document Submission Details
All documents must be submitted electronically through the designated governmental procurement portal. Bidders must ensure that all submissions are completed before the specified deadline and adhere to the accepted format requirements, which include PDF, DOC, or XLS.
Special Provisions
Recognition will be given to Micro, Small, and Medium Enterprises (MSEs) as well as startups. Bidders under these categories may receive added considerations in the evaluation process, promoting inclusivity and local entrepreneurship.
Evaluation Process
The evaluation of submitted proposals will be conducted by the Department of Electronics and Information Technology. Criteria will include technical capability, financial stability, and compliance with submission requirements. The selection panel will assess how well each proposal meets the stipulated objectives of this tender.
Delivery Locations
The services will be primarily required at various locations as outlined in the proposal. Bidders must ensure their ability to provide support across these specified locations efficiently.
Contact Information
For more information about this tender, the Department of Electronics and Information Technology can be contacted through their official channels. For specifics regarding submission or clarifications on scope, refer to the procurement portal or official outreach.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with a proven track record in providing IT and DLP solutions. Bidders must possess certifications relevant to DLP systems indicating their technical capabilities. Additionally, they must comply with local regulations pertaining to technology services.
Bidders are required to demonstrate expertise with Forcepoint’s DLP technology. They should outline their qualifications in providing technical support, implementing updates, and ensuring system integrity as per the technical specifications provided in the tender documentation. Quality standards and compliance requirements must be adhered to in all submissions.
Bidders must outline their payment terms clearly, indicating milestones tied to the deliverables specified in the tender. Additionally, performance security may be required to ensure commitment to fulfilling the contract. The Earnest Money Deposit (EMD) details must also be adhered to as outlined in the tender guidelines.
Submissions must be conducted electronically through the designated procurement portal. Accepted document formats include PDF, DOC, and XLS. All documents must be correctly formatted as per the instructions provided in the tender documentation to ensure credible assessment.
MSEs engaged in this tender may enjoy specific advantages during the evaluation process. Provisions like lowered eligibility thresholds, preferential scoring, and support for compliance with ‘Make in India’ policies may be applicable. Local procurement guidelines encourage participation from MSEs to foster local economic growth and innovations.
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