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Department of Electronics and Information Technology Tender by National Informatics Centre (nic) (GEM/2025/B/6071105)

Add on Phones / Consols / Endpoint for PABX System

Goods
Qty:500
EMD: ₹1.2 Lakh
EST Bid: ₹59.0 Lakh
Department of Electronics and Information Technology Tender by National Informatics Centre (nic) (GEM/2025/B/6071105)

Tender Timeline

Tender Issue
April 7, 2025 at 5:10 PM
Corrigendum
April 23, 2025 at 10:51 AM
Bid Extended to April 30, 2025 at 11:00 AM

Tender Title: GEM/2025/B/6071105
Issuing Authority: Ministry of Electronics and Information Technology
Department: Department of Electronics and Information Technology

The tender referenced as GEM/2025/B/6071105 involves the procurement of Add-on Phones / Consols / Endpoint for PABX System. The objective of this tender is to expand and enhance communication capabilities within governmental and related organizations by procuring efficient and reliable endpoint devices that seamlessly integrate with existing Public Automatic Branch Exchange (PABX) systems.

Scope of Work and Objectives

The primary scope of work includes the supply of a total of 500 units of Add-on Phones / Consols / Endpoints for PABX Systems. The devices should provide high-quality voice communication and connect with existing telephony infrastructure while supporting features necessary for modern communication practices. The successful bidder will be tasked with ensuring the delivery and setup of these devices in specified locations, and the responsibility for post-delivery support, including warranty and maintenance services, will also fall within the vendor's scope.

Eligibility Criteria

To participate in the tender for GEM/2025/B/6071105, bidders must meet specific eligibility criteria:

  • Registered entities with valid business numbers.
  • Compliance with all local procurement laws and regulations.
  • Relevant experience in supplying communication equipment or technology solutions.

Technical Requirements

The technical requirements for the endpoints include:

  • Compatibility with current PABX systems.
  • Support for VOIP services.
  • High-definition audio quality.
  • Availability of basic features such as speakerphone, multiple line capability, and voice mail support.

Financial Requirements

Eligible bidders must provide financial documents demonstrating their ability to meet the financial obligations pertinent to this tender. This includes:

  • Proof of adequate financial resources.
  • Previous successful contracts involving similar procurement, showcasing financial reliability.

Document Submission Details

All required documentation must be submitted electronically through the designated tender portal, following the submission guidelines outlined in the tender documents. Bidders should ensure that all documents are complete and submitted before the deadline for consideration.

Special Provisions

This tender encourages participation by Micro, Small, and Medium Enterprises (MSEs) and startups. There are provisions to promote and support MSEs in the bidding process, including:

  • Relaxation of qualifying requirements for eligible MSEs.
  • Potential access to financing support or mentorship during the bid process.

Evaluation Process

Bids will be evaluated based on:

  • Compliance with the technical specifications.
  • Price competitiveness.
  • Financial stability of the bidder.
  • Relevant experience and capabilities in similar projects.

Delivery Locations

Successful bidders will be expected to deliver the add-on phones to designated government premises as specified in the detailed tender documentation.

Contact Information

For inquiries related to this tender, bidders may need to refer to the contact details provided within the tender documentation or the issuing authority’s official website.

The outlined tender for Add-on Phones / Consols / Endpoint for PABX System is aimed at improving telecommunication infrastructure and capabilities across governmental networks, with particular attention to inclusivity for MSEs and startups.


General Information

Item Category
Add on Phones / Consols / Endpoint for PABX System (Q2)
State

Financial Information

Estimated Bid Value
₹59,00,000.00
EMD Amount
₹1,18,000.00
OEM Average Turnover
₹235.00 Lakh (s)
Minimum Turnover
₹29.00 Lakh (s)
Bid Offer Validity
180 (Days)
Past Performance
10 %
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Inspection Required
Yes
Technical Clarifications Time
2 Days

Tender Documents

4 Documents
GeM-Bidding-7661362.pdfMain Document
GeM Category SpecificationGEM_CATEGORY_SPECIFICATION
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Past Performance
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Corrigendum Updates

Bid Extended to April 30, 2025 at 11:00 AMModified on April 23, 2025 at 10:51 AM
Bid Opening April 30, 2025 at 11:30 AM

Frequently Asked Questions

The eligibility requirements include being a duly registered entity with the appropriate business licenses. Bidders must demonstrate compliance with local procurement laws and possess relevant experience in supplying technology solutions or similar communication equipment.

Bidders are expected to provide documentation that validates their capabilities, including quality assurance certifications and compliance with local and international quality standards for communication devices. Proof of prior successful contracts may also be required.

The registration process involves completion of the electronic submission on the tender portal. Bidders must ensure that all required documents are filled accurately and submitted within the given timeframe to be eligible for evaluation and selection.

The Earnest Money Deposit (EMD) specifics are clarified in the tender documents. Generally, the EMD is a prerequisite that must be submitted electronically along with the bid to demonstrate the bidder’s commitment and to secure the position during the evaluation.

Yes, provisions are in place to support Micro, Small, and Medium Enterprises (MSEs) by reducing the barrier to entry in terms of financial and technical requirements. MSEs can benefit from enhanced evaluation criteria and potential advantages in the bidding process to promote their participation.

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