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Department of Electronics and Information Technology Tender by Centre For Development Of Advanced Computing (c-dac) (GEM/2025/B/6109437)

Supply Installation, commissioning, testing and integration of SIEM - license for sustained EPS of

Department of Electronics and Information Technology Tender by Centre For Development Of Advanced Computing (c-dac) (GEM/2025/B/6109437)

Tender Timeline

Tender Issue
April 3, 2025 at 3:20 PM
Corrigendum
April 25, 2025 at 05:14 PM
New Document Added Download

Supply Installation Integration and Commissioning of Security Solutions - GEM/2025/B/6109437

Issuing Authority

The tender for the supply, installation, integration, and commissioning of security solutions is issued by the Department of Electronics and Information Technology under the Ministry of Electronics and Information Technology. This government initiative aims to bolster security through advanced technological solutions.

Scope of Work and Objectives

This tender encompasses a comprehensive range of security solutions that include the following:

  • Supply, installation, commissioning, testing, and integration of a Security Information and Event Management (SIEM) license for sustained Enterprise Protection Service (EPS) of 1000 users, which includes a five-year support plan.
  • Supply, installation, commissioning, testing, and integration of a Security Orchestration Automation and Response (SOAR) license for 10 SOC analyst accounts, with administrative access, also backed by a five-year support agreement.
  • Additional services include the solutions for User and Entity Behavior Analytics (UEBA), including a license for 100 users, and Threat Intelligence Platforms (TIP), along with a commercial threat intelligence feed, all supported through a five-year warranty.

The primary objective is to ensure safety and security through sophisticated systems designed to monitor and respond to various cybersecurity threats effectively.

Eligibility Criteria

To qualify for this tender, bidders must meet the following eligibility criteria:

  • Be a registered entity with the relevant authorities.
  • Have previous experience in similar projects, illustrating capabilities in installing and maintaining security systems.
  • Financial stability to assure the department of capacity to fulfill project requirements.

Technical Requirements

Bidders must demonstrate proficiency in the following technical requirements:

  • Knowledge of integration and testing protocols for security solutions.
  • Proven expertise with SIEM, SOAR, and UEBA systems.
  • Capability to deliver hardware associated with these software solutions.

Financial Requirements

Bidders are required to provide a detailed financial proposal outlining costs associated with the installation and licensing of the security solutions. Moreover, the ability to adhere to budgetary constraints while delivering quality solutions is essential.

Document Submission Details

All necessary documents must be submitted electronically. The complete set of proposal documents, including the technical and financial proposals, should be prepared in a clear, structured format.

Special Provisions

The tender includes special provisions aimed at fostering participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Such provisions may assist in reducing entry barriers and promoting local entrepreneurship aligned with government objectives.

Evaluation Process

The evaluation of the tender submissions will be conducted based on the quality of the proposals and the capability of bidders to deliver as per the requirements. Key evaluation criteria include technical functionality, financial viability, and real-world experience.

Delivery Locations

The installations and support services are to be delivered at various locations identified by the Department of Electronics and Information Technology, ensuring that security infrastructural upgrades fulfill governmental safety regulations.

Contact Information

For further inquiries, bidders may reach out to the Department of Electronics and Information Technology. Official contact details should be verified through the department’s communication channels to ensure accurate and timely responses.


General Information

Item Category
Supply Installation, commissioning, testing and integration of SIEM - license for sustained EPS of 1000 with five year support , Supply Installation, commissioning, testing and integration of SOAR - license for 10 SOC analyst including administrative accounts with five year support , Supply Installation, commissioning, testing and integration of UEBA license for 100 users with five year support , Supply Installation, commissioning, testing and integration of TIP with five year support , Supply Installation, commissioning, testing and integration of one commercial threat intelligence feed with five year support , Supply and installation of hardware for SIEM , Supply and installation of hardware for SOAR , Supply and installation of hardware for UEBA , Supply and installation of hardware for TIP
State

Financial Information

Bid Offer Validity
180 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
Yes
Technical Clarifications Time
2 Days

Tender Documents

5 Documents
GeM-Bidding-7705842.pdfMain Document
BOQ DocumentBOQ BOQ
BOQ DocumentBOQ BOQ
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC)
  • Additional Doc 3 (Requested in ATC)
  • Additional Doc 4 (Requested in ATC)
  • Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Corrigendum Updates

Bid Extended to May 5, 2025 at 04:00 PMModified on April 25, 2025 at 12:49 PM
Bid Opening May 5, 2025 at 04:30 PM

Frequently Asked Questions

The eligibility requirements for participation in this tender necessitate that bidders must be registered entities. They should show evidence of experience in similar projects involving the installation and maintenance of security technology. Additionally, financial stability is crucial to demonstrate that the bidder can efficiently handle the project scope.

To fulfill the tender’s technical specifications, bidders must exhibit comprehensive knowledge in Security Information and Event Management (SIEM), Security Orchestration Automation and Response (SOAR), and User and Entity Behavior Analytics (UEBA) solutions. Expertise in installation, configuration, and integration practices, as well as ensuring compliance with best practices in cybersecurity, is critical.

The Earnest Money Deposit (EMD) details are specified to secure the bid submitted by the bidders. Participants are typically required to submit a nominal percentage of the total bid value as EMD to signify their serious intent to participate. This deposit will be refunded upon the completion of the tender process or adjusted against the performance security upon contract award.

Proposal documents must be submitted electronically following prescribed guidelines. Bidders are expected to prepare their submissions in clearly defined technical and financial sections, and ensure that all required documents are included in the designated formats for a successful submission.

The tender includes special provisions that favor MSEs, offering relaxation in some eligibility criteria and enhancing access to significant government contracts. These benefits are designed to promote local enterprises’ participation, aligning with initiatives that encourage entrepreneurship and stimulate economic growth.

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