Department of Electronics and Information Technology Tender by Centre For Development Of Advanced Computing (c-dac) (GEM/2025/B/6095187)
Cleaning, Sanitation and Disinfection Service - Outcome Based - Office/Commercial/Institutions/Resi

Tender Timeline
Tender Title: Cleaning, Sanitation, and Disinfection Service
Reference Number: GEM/2025/B/6095187
Issuing Authority/Department:
Ministry of Electronics and Information Technology
Department of Electronics and Information Technology
Scope of Work and Objectives:
The Cleaning, Sanitation, and Disinfection Service aims to provide comprehensive cleaning solutions for office, commercial, institutional, and residential premises. This tender focuses on outcome-based services, ensuring that the selected contractor meets quality standards for sanitation and hygiene comprehensively tailored to meet the needs of diverse environments. The contractor will be responsible for maintaining cleanliness through regular cleaning cycles, emergency response for sanitation needs, and ensuring compliance with all safety and health regulations.
Eligibility Criteria:
Potential bidders must meet several eligibility requirements to qualify for this tender. Entities seeking to participate should be registered companies with a proven track record in cleaning and sanitation services.
Technical Requirements:
Bidders must demonstrate capability in executing comprehensive cleaning services including but not limited to:
- Routine cleaning of various premises.
- High-touch surface disinfection.
- Utilization of environmentally friendly cleaning products.
- Adherence to industry best practices and safety standards.
Moreover, the contractor is expected to maintain adequate staff training protocols and possess the necessary certifications to implement effective cleaning solutions.
Financial Requirements:
Interested parties must provide documented proof of financial solvency, including tax records, and any other relevant financial statements. The bidders should also be mindful of payment terms that will be outlined in the procurement documents and ensure they can provide the necessary financial guarantee as part of their bid.
Document Submission Details:
All interested bidders must submit their proposals through the designated electronic procurement portal. It is essential to attach all required documents in the specified formats to ensure compliance with submission standards. Failure to provide complete documentation may result in disqualification from the tender evaluation process.
Special Provisions:
There are unique provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging their participation in this tendering process. Detailed guidelines are available in the tender documentation to help MSEs navigate eligibility and compliance.
Evaluation Process:
The bids will undergo a rigorous evaluation process, assessing both technical and financial proposals against established criteria. Key evaluation factors will include the bidder’s experience, proposed methodologies, cost-effectiveness, and compliance with quality standards.
Delivery Locations:
The cleaning services are required across various office, commercial, institutional, and residential locations under the jurisdiction of the Ministry of Electronics and Information Technology.
Contact Information:
For further inquiries related to the tender, details will be specified within the procurement portal. Interested entities are encouraged to refer to the official communication for up-to-date contact details.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, demonstrating prior experience in providing cleaning and sanitation services, and adherence to government regulations regarding environmental safety and hygiene. Interested bidders should possess necessary licenses and certifications that prove their qualifications in this sector. A detailed list of eligibility criteria is available within the tender documentation.
Bidders must comply with specified technical specifications, including the use of eco-friendly cleaning chemicals, methodologies for high-touch surface disinfection, and adherence to safety protocols. Entities should provide documented evidence of adherence to industry standards, maintaining staff training compliance, and effective cleaning solutions tailored to diverse types of premises as stipulated in the tender.
The Earnest Money Deposit (EMD) is a mandatory requirement to ensure the commitment of the bidders. The amount required varies and is specified in the tender documentation. It aims to secure the bid submission and is subject to conditions outlined ahead of the award of the contract. Details on performance security requirements are also essential in ensuring compliance post-award.
Proposals must be submitted via the dedicated electronic procurement portal specified by the Ministry. Key timelines such as submission deadlines and response times for further communications are provided in the tender documents. It is essential for bidders to adhere strictly to these timelines to ensure success in the evaluation and selection process.
Micro, Small, and Medium Enterprises (MSEs) can access various benefits, including reduced eligibility criteria, support in the registration and bidding process, and potential price preference in evaluations. Additionally, there are provisions aligned with the ‘Make in India’ initiative promoting local manufacturing and service provision, which can enhance the opportunities for MSEs in securing contracts.
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