Department of Posts Tender by Department Of Posts (GEM/2025/B/6123927)
Security Manpower Service (Version 2.0) - Office/Commercial/Institutions/ Residential; Armed Securi
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Tender Title: Security Manpower Service
Reference Number: GEM/2025/B/6123927
Issuing Authority/Department:
Department of Posts, Ministry of Communications
This tender invites qualified bidders to provide Security Manpower Services as part of the Government e-Marketplace (GEM) initiative. The primary objective is to ensure the safety and security of office, commercial, institutional, and residential properties through armed and unarmed security personnel.
Scope of Work and Objectives
The scope of this tender encompasses the provision of armed and unarmed security guards at various locations including offices, commercial establishments, institutions, and residential areas. Service providers are required to demonstrate a robust management plan to maintain safety standards and a responsive protocol for emergency situations.
Eligibility Criteria
To qualify for this contract, bidders must be a registered business entity with the ability to provide security manpower services. Vendors should possess the necessary licenses and certifications required for security operations, as outlined under applicable laws and regulations. Relevant experience in delivering similar services in government or significant private sectors will be an advantage.
Technical Requirements
The technical specifications for the Security Manpower Services include adherence to local security laws, provision of trained personnel, and the ability to deploy personnel as per the client’s operational requirements. Effective communication skills, and continuous training for personnel in crisis management are also essential.
Financial Requirements
Bidders need to provide a financial proposal detailing the cost per guard, which will be evaluated based on the lowest financial bid criterion. All applicants are required to submit a financial statement that reflects their ability to fulfil the contract terms.
Document Submission Details
Bids and the required documentation must be submitted electronically through the GEM portal. Prospective bidders should ensure all documents are complete and comprehensively filled out to avoid disqualification.
Special Provisions
Bidders from the Micro, Small, and Medium Enterprises (MSEs) sector may enjoy benefits during the evaluation process. Furthermore, compliance with government policies aimed at supporting start-ups will be considered positively.
Evaluation Process
The evaluation process for this tender will include a technical review followed by a financial assessment. Evaluation criteria may encompass past performance, capacity, quality of proposed security practices, and financial viability.
Delivery Locations
The security services provided must cover various designated locations based on the client's requirements as communicated during the contract execution phase.
Contact Information
For further assistance regarding the tender, participants are encouraged to reach out to the relevant contacts provided within the GEM portal. This includes channels for inquiries regarding submission processes and technical clarifications.
This comprehensive tender ensures that only qualified and capable entities are contracted to provide essential security services, thereby fostering a safe environment across its designated operational areas.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for tender participation include being a registered business entity capable of providing comprehensive security manpower services. Bidders must possess relevant licenses and certifications in accordance with legal and regulatory standards for security operations. Experience in similar service delivery, particularly for large-scale government or private contracts, will enhance qualification prospects.
To successfully submit a bid for security manpower services, vendors must submit necessary certifications such as a valid license for security operations, proof of prior experience in the field, and compliance certifications confirming adherence to local safety standards and protocols. It is vital to ensure that all documents are in acceptable formats to avoid rejection.
Interested parties must register on the Government e-Marketplace (GEM) portal. This involves completing a registration form, providing relevant business documents, and delivering detailed proposals that align with the technical specifications and security requirements outlined in the tender. Once registered, vendors will be granted access to submit their bids electronically.
Payment terms will be based on milestone completions linked to service delivery under the contract. Typically, payments will be processed on a monthly basis upon submission of service reports, whereas any deviations from service standards may lead to deductions. Performance security measures will also be in place to ensure compliance with service agreements.
Bids will undergo a rigorous evaluation based on the outlined criteria in the tender document. The evaluation process encompasses technical assessments of proposed security measures, past performance reviews, and financial evaluations. The bid offering the most feasible combination of cost and service quality is likely to be selected, ensuring the best value for security manpower services.
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