Department of Electronics and Information Technology Tender by Centre For Development Of Advanced Computing (c-dac) (GEM/2025/B/6126278)
Customized AMC/CMC for Pre-owned Products - CAMC of Testing Equipments for Reliability Lab; CAMC of

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Tender Title: Customized AMC/CMC for Pre-owned Products - CAMC of Testing Equipments for Reliability Lab
Reference Number: GEM/2025/B/6126278
Issuing Authority: Department of Electronics and Information Technology, Ministry of Electronics and Information Technology
The Department of Electronics and Information Technology is inviting bids for the Customized Annual Maintenance Contract (AMC) and Comprehensive Maintenance Contract (CMC) for a specific range of testing equipment used within reliability labs. This tender is crucial for ensuring the optimal performance and longevity of pre-owned testing products, aiming to enhance operational efficiency and reliability.
Scope of Work and Objectives
The primary objective of this tender is to establish a maintenance framework that addresses the upkeep and service requirements of testing equipment used in reliability labs. The contracted service provider will be responsible for regular preventive maintenance, troubleshooting, repairs, and upgrades necessary to keep the equipment in prime working condition. This initiative aims to minimize equipment downtime and extend the operational life of essential testing instruments.
Eligibility Criteria
Bidders must fulfill specific eligibility requirements to qualify for this tender:
- Registration as a legal entity.
- Proven experience in providing AMC/CMC services for similar equipment.
- Compliance with government guidelines.
Technical Requirements
Bidders should demonstrate their ability to provide comprehensive technical support, which includes:
- Knowledge of the specific testing equipment outlined in the tender.
- Availability of certified technicians for maintenance and repair services.
- Ability to provide documentation related to technical specifications and maintenance history.
Financial Requirements
Bidders must submit documents attesting to their financial stability and ability to sustain operational costs associated with servicing the equipment. Detailed pricing information must be provided as part of the bid submission, including a breakdown of costs.
Document Submission Details
Bids should be submitted in a single packet, and all required documentation must be included in accordance with the instructions outlined in the tender announcement. Late submissions or incomplete bids will be disqualified.
Special Provisions
Micro, Small, and Medium Enterprises (MSEs) are encouraged to participate in this tender process, as there are provisions intended to support their participation. Startups also stand to benefit from specific considerations, promoting innovation and local solutions in line with government regulations.
Evaluation Process
The evaluation of bids will consider various factors including compliance with technical specifications, financial viability, and past performance history in similar contracts. Transparency in the evaluation process will ensure that the most qualified bidders are selected.
Delivery Locations
The services under this tender will primarily be delivered to designated reliability lab locations specified by the Department of Electronics and Information Technology. A detailed list of these locations will be provided upon the successful selection of a bidder.
Contact Information
For inquiries related to this tender, please reach out to the Department of Electronics and Information Technology. It is recommended to check the official website for updates and further contact specifics.
In conclusion, this tender is a significant opportunity for qualified service providers specializing in the maintenance of testing equipment. It aligns with the government’s strategy to enhance the reliability of critical laboratory operations and facilitates the ongoing development of technological infrastructure.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity which demonstrates proven experience in providing AMC/CMC services for testing equipment. Compliance with applicable government guidelines is also essential. Evidence of technical capability and financial stability must be provided to qualify.
The required certificates typically include proof of business registration, relevant experience certificates, and any necessary technical qualification documents. Registered entities must also comply with standards set for quality assurance, as outlined in the bid specifications.
To register for participation, vendors must follow the registration process provided in the tender announcement. This entails creating an account on the specified procurement platform, submitting necessary documents, and ensuring all compliance requirements are met to initiate the bidding process.
Payment terms for the contract will be specified in the tender agreement. Generally, payments are made upon achievement of specified milestones and completion of services rendered. Details can vary depending on the contractual arrangements established post-evaluation.
MSEs benefit from several provisions, including simplified documentation processes, potential bidding concessions, and preferences in the evaluation criteria. These measures are designed to stimulate competitive participation and ensure fair opportunities for smaller enterprises.
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