Department of Electronics and Information Technology Tender by National Informatics Centre Services Incorporated (nicsi) (GEM/2025/B/6142715)

Tender Title: Integrated Security Surveillance System Service
Tender Reference Number: GEM/2025/B/6142715
Issuing Authority/Department: Department of Electronics and Information Technology, Ministry of Electronics and Information Technology

The Integrated Security Surveillance System Service tender aims to solicit bids for an advanced security solution comprising various components necessary for effective monitoring and surveillance. The scope includes the provision and installation of CCTV systems, capturing devices, recording devices, and archival storage solutions. The overarching objective is to enhance security through a robust surveillance infrastructure that ensures the highest quality media, the ability to archive footage efficiently, and compliance with modern security protocols.

Scope of Work and Objectives

The primary objective of this tender is to create a seamless security surveillance system that integrates all components into a user-friendly platform. The contractor is expected to design, supply, install, and maintenance an effective system with high media quality capable of continuous recording for surveillance purposes. Key deliverables include:

• Installation of CCTV systems: Comprehensive setup of cameras in strategic locations.
• Capture Devices: High-definition cameras ensuring clear footage.
• Recording Devices: Reliable systems for storing recorded media securely.
• Archival Storage: Solutions ensuring quick retrieval and backup of surveillance data.
• Role-Based Access Control System (RBAC): To ensure secure access to surveillance data.

Eligibility Criteria

To submit proposals for this tender, bidders must meet eligibility criteria that confirm their capacity to manage large-scale projects effectively. Eligible entities must be registered as a legal business entity with appropriate licenses for installing security systems and must demonstrate relevant experience in delivering similar projects.

Technical Requirements

Technical specifications for this tender include, but are not limited to:

• High-resolution CCTV systems with night vision capabilities.
• The use of high-quality archival storage systems.
• Integration of an RBAC to fortify data security.
• Compliance with all local regulations and standards concerning security systems.

Financial Requirements

Bidders must provide comprehensive financial documentation, including past financial statements, proof of insurance coverage, and evidence of performance security deposits. The tender may also require an Earnest Money Deposit (EMD) to ensure seriousness in the proposal submission.

Document Submission Details

All proposals must be submitted electronically, adhering to the prescribed formats specified in the tender documentation. It is crucial for bidders to ensure complete documentation for evaluation. Incomplete submissions may lead to disqualification.

Special Provisions

Preference may be given to Micro, Small, and Medium Enterprises (MSEs) and startups under particular provisions encouraging local businesses to participate. These entities may receive benefits like exemption from certain fees or reduced performance security requirements.

Evaluation Process

Proposals will undergo a systematic evaluation process based on predefined criteria emphasizing technical capabilities, financial stability, and compliance with the tender requirements. Key criteria include quality of equipment offered, experience in similar projects, and cost-effectiveness.

Delivery Locations

The installed surveillance system will be delivered and implemented at specified locations as detailed in the contract. The successful bidder will be responsible for ensuring all equipment is operational and meets quality standards before final acceptance.

Contact Information

For further clarifications and assistance regarding this tender, potential bidders may reach out to the official department contacts provided in the tender documentation.