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Department of Electronics and Information Technology Tender by Software Technology Parks Of India (stpi) (GEM/2025/B/6020221)

Operation And Maintenance Of Lifts (Elevators) - Complete System

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Department of Electronics and Information Technology Tender by Software Technology Parks Of India (stpi) (GEM/2025/B/6020221)

Tender Timeline

Tender Issue
March 10, 2025 at 12:51 PM
Corrigendum
April 23, 2025 at 12:11 PM
Bid Extended to April 29, 2025 at 09:00 AM

Tender Title: Operation And Maintenance Of Lifts (Elevators) - Complete System

Reference Number: GEM/2025/B/6020221

Issuing Authority

This tender is issued by the Department of Electronics and Information Technology, under the Ministry of Electronics and Information Technology. The department aims to secure reliable services for effective operation and maintenance of elevator systems.

Scope of Work and Objectives

The scope of this tender involves comprehensive operation and maintenance of lifts (elevators) within designated facilities. The objectives include ensuring optimal functioning of elevator systems, minimizing downtime, conducting regular inspections, and implementing preventive maintenance protocols. The selected agency will be responsible for providing trained personnel, tools, and necessary equipment to deliver these services effectively. The tender also emphasizes enhancing the safety and efficiency of elevator systems while adhering to quality standards.

Eligibility Criteria

To participate in this tender, bidders must meet the following eligibility criteria:

  • Must be a registered entity with valid identification.
  • Must possess necessary certifications related to elevator operation and maintenance.
  • Must have relevant prior experience in similar projects.

Technical Requirements

Bidders are expected to comply with specific technical requirements, which include:

  • Provision of skilled manpower with expertise in lift maintenance.
  • Ability to respond to emergency situations within stipulated time frames.
  • Implementation of ISO quality standards related to equipment maintenance.

Financial Requirements

Participants must demonstrate financial capability to undertake the project. This includes:

  • Submission of audited financial statements for the last three financial years.
  • Proof of sufficient working capital to support the operations outlined in the tender.

Document Submission Details

Bidders are required to submit their proposals online through the designated portal. The submission must include:

  • Technical bid with all requisite details and documents.
  • Financial bid in the prescribed format.
  • Any other supporting documents as outlined in the tender guidelines.

Special Provisions

The tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs) which aim to encourage participation of smaller companies in government tenders. Certain relaxations in eligibility criteria and fee structures may apply to eligible MSE entities.

Evaluation Process

The evaluation of bids will be conducted based on predefined criteria including:

  • Compliance with technical specifications.
  • Financial stability.
  • Past experience and performance in similar projects. The process will ensure a fair and transparent evaluation of all proposals received.

Delivery Locations

The operation and maintenance services will be required at various facilities designated by the department within the jurisdiction of the Ministry of Electronics and Information Technology.

Contact Information

For any inquiries regarding this tender, bidders are encouraged to reach out through the designated channels available on the official government portal.

This tender aims to engage competent service providers who can ensure smooth operation and maintenance of lift systems, thereby enhancing safety and efficiency in government facilities.


General Information

Item Category
Operation And Maintenance Of Lifts (Elevators) - Complete System
City

Financial Information

Bid Offer Validity
90 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

3 Documents
GeM-Bidding-7602482.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Certificate (Requested in ATC)
  • OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Corrigendum Updates

Bid Extended to April 29, 2025 at 09:00 AMModified on April 23, 2025 at 12:11 PM
Bid Opening April 29, 2025 at 09:30 AM

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Frequently Asked Questions

The eligibility requirements include being a registered entity, possessing valid certifications in elevator operation and maintenance, and having prior relevant experience in similar projects. Interested bidders should provide documentation that validates their qualifications in compliance with the tender specifications.

Bidders must adhere to specific technical specifications, including the provision of skilled personnel trained in lift maintenance, capability to address emergency repairs efficiently, and compliance with ISO quality standards. It is important for bidders to demonstrate adherence to these standards through their proposals.

The financial requirements dictate that bidders must submit audited financial statements for the last three fiscal years, showcasing their financial health. Additionally, proof of sufficient working capital to support the services outlined in the tender is essential.

Submissions must be made online via the specified portal in formats that comply with the tender requirements. Bidders should ensure that all documentation is submitted in electronic formats specified in the guidelines, typically PDF or similar universally accepted formats.

Benefits for MSEs typically include simplified eligibility criteria, reduced application fees, and potential preference during the evaluation process. This aligns with governmental initiatives to promote local entrepreneurs and improve participation among smaller entities in public tenders.

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