The Department of Ex-Servicemen Welfare under the Ministry of Defence is inviting bids for the procurement of Behind the Ear Hearing Aids (Digital). This tender is essential for enhancing the quality of life for individuals who are hearing impaired, particularly amongst the ex-servicemen community, by providing them with state-of-the-art hearing aids that ensure better auditory experiences.
Scope of Work and Objectives
The objective of this tender is to procure a total of 9 units of Behind the Ear Hearing Aids (Digital). These devices are required to meet the specifications set forth by the Department and are intended for distribution to eligible beneficiaries. The successful bidder will be responsible for ensuring that the hearing aids are delivered in a timely manner, adhering to quality standards that guarantee functionality and user satisfaction.
Eligibility Criteria
The eligibility criteria to participate in this tender include:
- Registration as an entity dealing with medical devices.
- Compliance with legal and regulatory standards applicable to the medical equipment industry.
- Relevant experience in manufacturing or supplying hearing aids and associated products.
Technical Requirements
Bidders must meet strict technical requirements, which include:
- Must provide proof of compliance with industry standards for medical devices.
- The hearing aids must be digital, featuring a user-friendly interface, and must be capable of adjusting to various sound environments.
- Provision of a warranty for the product must be included in the proposal.
Financial Requirements
All bids must outline the financial requirements explicitly, including:
- A detailed price breakdown for each unit of hearing aid.
- Taxes and additional costs associated with the procurement must be clearly documented.
- A competitive pricing strategy to enhance the chances of selection.
Document Submission Details
Bidders must submit the required documents, which include:
- Proof of registration and credentials.
- Technical specification sheets for the products offered.
- Any other supporting documents outlining compliance with tender requirements. Submissions should be made via the designated online portal, following the format specified in the tender documents for consistency and compliance.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Special provisions are in place to promote their involvement, which includes financial relaxation for bid submissions and a preferential scoring mechanism during evaluations.
Evaluation Process
The evaluation process will be comprehensive and based on technical and financial criteria. Bids will be assessed against:
- Adherence to technical specifications.
- Price competitiveness and overall value proposition.
- Experience and past performance of bidders in similar procurements.
Delivery Locations
The delivery of the hearing aids will be coordinated to specified locations as designated by the Department of Ex-Servicemen Welfare. Timely delivery is crucial and bidders must outline their delivery timelines as part of their submission.
Contact Information
For additional inquiries regarding this tender, interested parties are encouraged to reach out through the provided channels upon access to the tender document.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity in the medical device sector, compliance with applicable legal and regulatory standards, and proven experience in the manufacturing or supply of hearing aids or equivalent products.
Bidders must submit various required certificates such as registration certificates, compliance certifications for medical equipment standards, and any documents demonstrating previous experience with similar products. It’s crucial to ensure all certifications are current and valid.
The registration process entails creating an account on the associated government procurement website and submitting required documents. Interested bidders will need to provide proof of eligibility as specified, including valid registrations and necessary certifications in relation to medical devices.
Submissions must be made in the specified accepted document formats, which generally include PDF for written documents and possibly other electronic formats for technical specifications. Detailed guidelines can be found in the tender documents.
MSEs have access to benefits such as financial relaxations in bid submissions and a dedicated evaluation framework aimed at encouraging their participation. This aligns with the government’s initiatives to support small businesses through increased procurement opportunities.
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