Tender Title: Behind the Ear Hearing Aid (Digital)
Tender Reference Number: GEM/2025/B/6159866
Issuing Authority/Department
The tender is issued by the Ministry of Defence under the Department of Military Affairs.
Scope of Work and Objectives
This tender aims to procure Behind the Ear Hearing Aids (Digital), with a total quantity of 11 units required. The aim is to provide high-quality and technologically advanced hearing aids that enhance auditory capabilities of military personnel or beneficiaries as per the specifications outlined in the tender documentation. The selected bidder must ensure the devices meet the necessary standards and specifications.
Eligibility Criteria
Eligible bidders must be registered entities that possess the capability to supply medical devices, specifically hearing aids. Bidders should have prior experience in dealing with medical supplies or technology-related products.
Technical Requirements
The technical specifications for the Behind the Ear Hearing Aids shall include but not be limited to:
- Digital processing capabilities
- Adjustable volume control
- Feedback cancellation
- Compatibility with various auditory environments
- Compliance with applicable medical device guidelines and standards.
Bidders must provide detailed technical documentation and proof of compliance with quality standards.
Financial Requirements
Bidders are required to submit pricing that reflects the complete cost of supply, including warranties and after-sale services. In addition, bidders may be subject to an Earnest Money Deposit (EMD), details of which can be found in the tender documentation.
Document Submission Details
All proposals and requisite documents must be submitted electronically through the designated platform. Bidders should ensure that all documents are in acceptable formats specified within the applicable guidelines. Late submissions will not be considered.
Special Provisions
Preference may be granted to Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging their participation in the tendering process. Bidders must provide valid proof of MSE status or startup certifications to avail of these benefits.
Evaluation Process
The evaluation process will focus on both technical and financial aspects. Submissions will be assessed based on compliance with the required specifications, previous experience, and overall cost-effectiveness. Bidders are encouraged to clearly outline their offerings in relation to the specifications provided.
Delivery Locations
Hearing aids must be delivered to specified military establishments as per instructions provided in the subsequent phases of the tender process.
Contact Information
For further inquiries or clarifications regarding the bid, please refer to the official contact avenues available on the tender platform.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with the capability to supply medical devices. Bidders must demonstrate prior experience in dealing with hearing aids or similar medical technology products. Ensuring compliance with all legal prerequisites associated with medical supply is essential for participation.
The technical specifications include capabilities such as digital processing, adjustable volume controls, and feedback cancellation. Bidders must ensure that the hearing aids are compatible with various auditory environments and comply with standards relevant to medical devices. Comprehensive documentation proving adherence to these specifications is necessary for evaluation.
Bidders must submit their proposals in the required formats as indicated in the tender guidelines. Accepted formats usually include PDF, DOCX, and other standard document types. Ensuring adherence to these formats will facilitate smooth evaluation and processing of bids.
Yes, there are provisions specifically aimed at Micro, Small, and Medium Enterprises (MSEs) as well as startups. These entities are encouraged to participate, and preference may be granted based on valid proof of MSE status or startup certification, promoting inclusivity in the procurement process while supporting local businesses.
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