Scope of Work and Objectives - Department of Financial Services

Customized AMC/CMC for Pre-owned Products - Fortigate 60E firewall; Fortinet; Comprehensive Mainten

Service
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Tender Timeline

Tender Issue
June 11, 2025 at 2:09 PM

Tender Description for dd92f3fc

The dd92f3fc tender is issued by the Department of Financial Services under the Ministry of Finance. This tender invites proposals for a Customized AMC/CMC for Pre-owned Products, specifically targeting the Fortigate 60E firewall from Fortinet. The purpose of this tender is to ensure comprehensive maintenance of these pre-owned firewalls to support the operational efficiency and security standards of the department.

Scope of Work and Objectives

The scope of work involves providing an Annual Maintenance Contract (AMC) or Comprehensive Maintenance Contract (CMC) for the Fortigate 60E firewall. The main objective is to maintain the functionality and security of the firewall systems, ensuring they are capable of protecting against cyber threats while operating optimally. The contractor will be responsible for periodic maintenance, troubleshooting, software updates, and repair services on an as-needed basis to provide uninterrupted service.

General Information

Item Category
Customized AMC/CMC for Pre-owned Products - Fortigate 60E firewall; Fortinet; Comprehensive Maintenance Contract (CMC); Not Applicable; No
Ministry Name
City

Financial Information

Minimum Turnover
₹8.00 Lakh (s)
Bid Offer Validity
30 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

8 Documents
GeM-Bidding-7931302.pdfMain Document
BOQ DocumentBOQ
Other DocumentsOTHER
Other DocumentsOTHER FINANCIAL
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered business entity with demonstrable experience in providing AMC or CMC services. Bidders must meet specific standards set forth by the tender and must show evidence of capability in maintaining Fortinet equipment, particularly the Fortigate 60E firewall.

Bidders should provide relevant qualifications and certifications related to firewall management. This includes proof of experience with Fortigate products and any certifications that demonstrate technical proficiency in cybersecurity and product maintenance.

To participate in the tender, interested parties must register on the GEM portal. The registration requires submission of business credentials, along with an outline of relevant experience in offering maintenance services for Fortinet products. Once registered, bidders can access the tender and submit required documents.

The payment terms will be detailed in the final contract awarded under this tender. Bidders should present their payment structure in their proposals, including timelines and conditions under which payments will be released after service completion and performance evaluation.

Participating Micro, Small, and Medium Enterprises (MSEs) in this tender are given special consideration as part of the government’s strategic initiative to enhance local businesses. MSEs may have simplified compliance requirements and enhanced access to contract opportunities, promoting small-scale entrepreneurship in cybersecurity services.

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