Department of Financial Services Tender by Lic - Life Insurance Corporation Of India (GEM/2025/B/6139219)
ANNUAL MAINTENANCE SERVICES FOR WATER PURIFICATION AND CONDITIONING SYSTEM (Version 2) - Potable Wa

Tender Timeline
Tender Title: Annual Maintenance Services for Water Purification and Conditioning System
Reference Number: GEM/2025/B/6139219
Issuing Authority
The Department of Financial Services under the Ministry of Finance is the authority responsible for issuing this tender.
Scope of Work and Objectives
This tender aims to procure annual maintenance services for water purification and conditioning systems, specifically focusing on potable water purification systems that utilize reverse osmosis or ultraviolet (UV) technology. The maintenance services encompass a holistic approach including regular servicing, troubleshooting, and prompt repair of systems to ensure optimal functionality and quality of purified water.
Eligibility Criteria
To qualify for submission, applicants must meet specific eligibility criteria including being a registered legal entity capable of performing maintenance services for water purification systems. Participation is open to various service providers, including those classified as Micro, Small, and Medium Enterprises (MSEs) and Startups under the stipulated provisions.
Technical Requirements
Participation in this tender requires thorough knowledge and expertise in maintaining water purification systems. Bidders should provide documentation demonstrating their experience and certifications in servicing both reverse osmosis and UV-based systems, along with evidence of compliance with industry technical standards and quality assurance practices.
Financial Requirements
Bidders must be financially stable and able to sustain operations for the contract's duration. Financial documentation must be provided, including recent financial statements and proof of adequate service capacity that aligns with the total quantity of 87 units for maintenance specified in this tender.
Document Submission Details
All bids and relevant documentation should be submitted electronically through the designated online portal. The instructions for submission, including the formats required for documentation, will be outlined in the official tender documents. It is imperative that all documents are submitted by the deadline to ensure consideration.
Special Provisions
The tender recognizes the unique position of Micro, Small, and Medium Enterprises (MSEs) and provides special provisions and incentives for these businesses, as well as startups that align with governmental initiatives. Compliance with the 'Make in India' policy is encouraged for local procurement.
Evaluation Process
Bids will be evaluated based on a comprehensive set of criteria that includes technical qualifications, financial standing, and compliance with the prescribed requirements. The evaluation process seeks to ensure fairness and transparency in selecting the highest quality service providers.
Delivery Locations
The maintenance services will be applicable at various designated locations as specified in the tender documentation. Bidders should be capable of providing services across these locations to ensure efficient and timely maintenance.
Contact Information
For any inquiries regarding the tender specifications or submission process, please refer to the official documentation provided by the Department of Financial Services. All communication should adhere to the guidelines outlined in the tender documents.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender include being a registered entity capable of providing maintenance services for water purification systems. Additionally, bidders must have documented experience in servicing both reverse osmosis and UV-based water purification systems. Micro, Small, and Medium Enterprises (MSEs) are encouraged to apply, and they may benefit from special provisions outlined within the tender.
The technical specifications entail demonstrating expertise in maintaining water purification systems, specifically those employing reverse osmosis or UV technology. Bidders should provide relevant certifications and experience documentation to prove compliance with established quality standards and maintenance protocols within the water purification industry.
Bidders must prove their financial stability through the submission of current financial statements that reflect their capacity to provide maintenance services for the stipulated 87 water purification systems. This includes demonstrating past performance on similar contracts and proof of adequate working capital.
Bids must be submitted electronically via the designated online platform indicated in the tender documents. Accepted document formats typically include PDF, Word, and Excel files. All documents should be clearly labeled and organized to facilitate the evaluation process, complying with the specific instructions provided for submission.
The tender includes special provisions designed to benefit Micro, Small, and Medium Enterprises (MSEs) and encourages their participation. These provisions may include lower qualifying requirements, financial incentives, and opportunities to contribute to the ‘Make in India’ scheme, thereby promoting local participation in government contracts.
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