Tender Title: Augmentation / Refresh of CISCO Make Network Equipment

Reference Number: GEM/2025/B/6088941

Issuing Authority: Department of Financial Services, Ministry of Finance

The Augmentation / Refresh of CISCO Make Network Equipment tender refers to a comprehensive procurement process focused on enhancing and updating existing network infrastructure, specifically concerning CISCO make equipment at Data Center (DC), Disaster Recovery (DR), and branch locations. This initiative is critical for maintaining robust and efficient network operations across various government branches.

Scope of Work and Objectives

The primary objective of this tender is to procure services that will facilitate the augmentation or refresh of existing CISCO networking equipment. The successful bidder is expected to provide services for a period of 7 years, ensuring enhanced functionality, improved network performance, and increased reliability. The final scope will involve procurement processes which are expected to cover the following aspects:

• Detailed assessment of current equipment and network requirements.
• Supply and installation of upgraded CISCO networking equipment.
• Implementation of necessary configurations to optimize network performance.
• Continuous support and maintenance service for the duration of the contract.

Eligibility Criteria

To qualify for participation in this tender, bidders must meet the following eligibility requirements:

• Must be a registered entity with a valid registration under the relevant statutory provisions.
• Experience in services relating to the supply and maintenance of CISCO networking equipment.
• Compliance with all legal requirements as stipulated by the Ministry of Finance.
• Bidders must demonstrate financial capability and capacity to undertake the project as described in the scope of work.

Technical Requirements

The successful bidder is expected to adhere to high technical specifications that align with CISCO standards, ensuring all equipment and services provided comply with the latest quality standards. Specific technical requirements will include:

• Compatibility with existing network infrastructure.
• Assurance of sufficient technical support and consultancy through installation and set-up.
• Proven methodologies for equipment refresh protocols.

Financial Requirements

Bidders will be required to submit a clear financial proposal outlining costs associated with the supply and services rendered, including an Earnest Money Deposit (EMD) as per the guidelines established in the tender documentation. The financial requirements also entail providing performance security for the project duration.

Document Submission Details

Interested parties must prepare and submit all required documentation, including proposals and requisite certificates in the prescribed format as outlined in the tender guidelines. Submission must be made electronically or in paper format depending on the specifications provided in the tender documentation.

Special Provisions

• Micro, Small, and Medium Enterprises (MSEs) are encouraged to participate in this tender, and specific benefits may apply.
• Startups may receive additional preferential treatment during the evaluation process, promoting innovation and economic growth.

Evaluation Process

The assessment and evaluation of proposals will be based on criteria including technical competency, financial viability, adherence to the eligibility requirements, and alignment with project objectives. A committee will review all submissions to ensure that the selection process is both fair and transparent.

Delivery Locations

The successful bidder will be required to provide services across various locations, primarily focusing on Data Centers, Disaster Recovery sites, and other branch offices as designated by the Department of Financial Services.

Contact Information

All queries related to this tender can be directed to the Department of Financial Services, Ministry of Finance. Interested bidders should ensure they clarify any points of uncertainty before submitting their proposals.