Department of Financial Services Tender by Debts Recovery Tribunal (drt) & Debts Recovery Appellate Tribunal (drat) (GEM/2025/B/6147451)
Manpower Outsourcing Services - Minimum wage - Semi-skilled; Secondary School; Admin

Tender Timeline
Tender Title: Manpower Outsourcing Services
Reference Number: GEM/2025/B/6147451
Issuing Authority/Department: Department of Financial Services, Ministry of Finance
Scope of Work and Objectives
The aim of this tender is to procure Manpower Outsourcing Services focusing on semi-skilled and administrative roles, in accordance with minimum wage regulations. The contracted service provider will be responsible for supplying well-trained personnel who meet the necessary qualifications to support various departments under the Ministry of Finance. The objective is to enhance operational efficiency and maintain compliance with labor laws.
Eligibility Criteria
To qualify for this tender, bidders must be registered entities capable of providing manpower outsourcing services. Eligibility requirements will include previous experience in similar projects, the ability to meet minimum wage compliance, and adherence to other statutory obligations.
Technical Requirements
Prospective bidders must demonstrate the capability of meeting stringent technical specifications. This includes recruiting personnel who have undergone sufficient training and can execute the tasks assigned effectively. Companies should also furnish proof of past projects or contracts managed, showing adherence to quality standards that align with best practices in manpower services.
Financial Requirements
Bidders will need to prepare a competitive financial proposal that meets the project's budget limitations while ensuring quality service delivery. It may also involve submitting an Earnest Money Deposit (EMD) as part of the bid submission to demonstrate financial stability.
Document Submission Details
All application documents must be submitted electronically through the designated portal before the deadline specified in tender guidelines. Proposals should include comprehensive company profiles, financial statements, and other supporting documents that reflect the technical and financial competency of the bidding entity.
Special Provisions
Preference will be given to Micro, Small, and Medium Enterprises (MSEs) and startups as part of the government initiative to promote local businesses. This includes possible concessions in bid evaluation processes and enhanced support in documentation.
Evaluation Process
The evaluation of bids will follow a structured process that includes technical and financial assessments. Bids will be scored on compliance with technical specifications, quality assurance, and financial viability. Factors considered in the evaluation include past performance, price competitiveness, and proposal comprehensiveness.
Delivery Locations
Services are to be rendered across various locations as specified by the Ministry of Finance. Bidders should be prepared to accommodate logistical requirements for personnel deployment that cater to different sites of operations.
Contact Information
For any queries related to this tender, refer to the official contact channels available on the tender portal for guidance. Ensure all communications are through official channels to maintain professionalism and alignment with tender protocols.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, possessing relevant experience in manpower outsourcing, and compliance with local labor laws. Bidders should demonstrate their ability to supply semi-skilled personnel while adhering to the minimum wage standards set by the government. Proof of past contracts or projects in similar services may be required.
Bidders must provide necessary compliance certificates regarding labor standards, company registration, and financial stability. An ISO certification or similar acknowledgment demonstrating commitment to quality management practices could also enhance the proposal.
The proposal submission process mandates that all documents be submitted electronically via the designated tender portal. Bidders need to follow specific formats for documents to ensure they align with submission criteria. Common accepted formats include PDF and Word documents. Always refer to the tender requirements for detailed submission instructions.
A performance security may be required from successful bidders, which typically amounts to a percentage of the contract value. This security ensures the fulfillment of contractual obligations and provides a safeguard for the procuring authority in case of non-compliance or performance deficiencies.
Micro, Small, and Medium Enterprises (MSEs) are encouraged to participate and may receive preferential treatment during the evaluation. This could be in terms of relaxed qualification criteria or prioritization in scoring. The initiative aims to support the growth of local businesses while ensuring competitive pricing and quality service.
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