Department of Financial Services Tender by New India Assurance Company Limited (niacl) (GEM/2025/B/6159160)
Manpower Outsourcing Services - Minimum wage - Unskilled; Not Required; Others

Tender Timeline
Tender Title: Manpower Outsourcing Services
Reference Number: GEM/2025/B/6159160
The Department of Financial Services, under the auspices of the Ministry of Finance, is inviting tenders for Manpower Outsourcing Services. This tender specifically aims to engage service providers in delivering unskilled manpower services at minimum wage rates to enhance operational efficiency.
Scope of Work and Objectives
The primary objective of this tender is to secure manpower outsourcing services for unskilled labor across various departments and units. The contract will cover a range of tasks to ensure seamless operational support while adhering to local labor laws and minimum wage regulations. Vendors are expected to provide trained personnel capable of executing basic tasks as per the specifications outlined in the tender documentation.
Eligibility Criteria
Interested bidders must meet specific eligibility criteria to participate in this tender. These requirements typically include:
- Registration as a legal entity capable of delivering the specified services.
- Proof of previous experience in manpower supply with satisfactory performance records.
- Compliance with local employment laws including wage adherence.
Technical Requirements
Proposals should highlight the vendor's ability to provide unskilled labor as per technical specifications laid out in the tender documents. This includes details on recruitment processes, training methodologies, and any relevant certifications that the personnel will hold.
Financial Requirements
Bidders are required to present a clear financial proposal detailing pricing structures, including:
- Adherence to minimum wage regulations.
- Any applicable taxes and additional charges.
- Payment schedule and terms based on milestones.
Document Submission Details
All bids must be submitted electronically, ensuring all required documentation is included. Bidders must provide:
- A cover letter.
- Company registration and compliance documents.
- Detailed proposal addressing the scope of work and the bid amount.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Providers within these classifications may benefit from relaxed compliance requirements designed to boost participation and encourage local entrepreneurship.
Evaluation Process
Bids will be evaluated based on criteria including:
- Compliance with eligibility and financial requirements.
- Technical capabilities in terms of service delivery.
- Cost-effectiveness and pricing of the proposed services.
Delivery Locations
Services are expected to be delivered across various locations as specified in the tender documents. Bidders should include the coverage areas they can service effectively.
Contact Information
For further inquiries, bidders should refer to the official channels provided in the tender documentation. It’s advisable to maintain direct communication with the Department of Financial Services for clarifications regarding the submission and evaluation process.
The successful contractor will play a crucial role in ensuring the effective management of unskilled manpower resources, allowing the ministry to concentrate on its core functions while outsourcing necessary labor services efficiently.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for participating in this tender include being a registered legal entity capable of providing the specified manpower services. Bidders should demonstrate previous experience in similar services and maintain compliance with local labor laws, particularly concerning minimum wage regulations. Additionally, having a track record of satisfactory service delivery in manpower sourcing is essential to qualify.
Bidders must ensure that their service personnel hold relevant certifications necessary for unskilled labor services. These typically include safety training and other compliance documentation relevant under local labor laws. Vendors should outline certification details in their proposals to meet the technical specifications and quality standards required by the Department of Financial Services.
The registration process involves submitting a formal bid through the online tender portal. Bidders must create an account, fill out the necessary forms, and upload required documents, including company registration, previous performance records, and financial proposals. Ensuring all documents are submitted in accepted formats is crucial for a successful bid.
Bidders are generally required to submit an Earnest Money Deposit (EMD) as a financial safeguard during the bidding process. The specifics of the amount and submission format will be detailed in the tender documentation, ensuring that the deposit aligns with the financial security needs of the procurement process.
This tender includes provisions that specifically benefit MSEs, encouraging them to participate actively. Relaxed compliance requirements and additional support mechanisms are in place to promote the engagement of local businesses, aligning with government initiatives to support startups and small enterprises under policies like ‘Make in India’. Bidders are encouraged to highlight their MSE status in their submissions for consideration during the evaluation process.
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