Department of Financial Services Tender by Debts Recovery Tribunal (drt) & Debts Recovery Appellate Tribunal (drat) (GEM/2025/B/6155130)
Manpower Outsourcing Services - Minimum wage - Semi-skilled; Secondary School; Admin
Tender Timeline
Tender Title: Manpower Outsourcing Services
Reference Number: GEM/2025/B/6155130
Issuing Authority: Department of Financial Services, Ministry of Finance
The Manpower Outsourcing Services tender aims to secure qualified bidders who can provide semi-skilled personnel for various administrative roles at minimum wage. This is a critical initiative undertaken by the Department of Financial Services to enhance operational efficiency through outsourced manpower solutions.
Scope of Work and Objectives
The primary objective is to meet the manpower requirements stipulated for administrative roles across various departments within the Ministry of Finance. The scope of work includes providing semi-skilled personnel who have completed secondary school education and are able to efficiently manage administrative tasks under minimum wage regulations. Bidders must demonstrate their capability to supply personnel who are not only skilled but also compliant with local labor laws.
Eligibility Criteria
To qualify for this tender, bidders must meet specific eligibility requirements, including:
- Registration as a legal entity with appropriate licensing and certifications.
- Proven experience in providing outsourcing services for similar roles.
- Compliance with minimum wage laws and labor standards.
- Financial stability to fulfill service commitments.
Technical Requirements
Technical requirements for this tender involve the ability to provide personnel who have:
- Completed secondary school education.
- Relevant experience in administrative roles.
- Adequate training programs ensuring skill enhancement and compliance with quality standards.
Financial Requirements
Bidders are expected to provide a financial proposal outlining the pricing structure for the manpower services offered, adhering strictly to the minimum wage guidelines. The proposal should include all costs associated with personnel provision, training, and compliance measures.
Document Submission Details
All submissions must include:
- A duly filled tender application form.
- Proof of registration and eligibility documentation.
- Detailed financial proposals.
- Any additional certifications relevant to service provision.
Submissions should be sent through the prescribed method as per the guidelines outlined in the tender documentation.
Special Provisions
The tender provides special considerations for Micro, Small, and Medium Enterprises (MSEs) and startups, promoting inclusivity in the bidding process. Eligible MSEs may receive enhancements in evaluation scores, facilitating greater participation in government contracts.
Evaluation Process
Proposals will be evaluated based on:
- Compliance with eligibility requirements.
- Financial proposals relative to the scope of services.
- Quality and experience of personnel to be supplied.
- Commitment to training and quality standards.
Delivery Locations
The manpower services will be utilized across various departments under the Ministry of Finance. The exact delivery locations will be defined by the department based on operational needs.
Contact Information
For further inquiries regarding the tender, interested bidders may consult the official contact avenues provided in the tender documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with the necessary licenses and certifications. Bidders must have prior experience in delivering manpower outsourcing services and must adhere to local labor laws, particularly concerning minimum wage mandates. Additionally, bidders should demonstrate their financial stability to ensure they can meet the service commitments outlined in the tender.
The technical specifications require that all personnel provided must have completed secondary school education and possess relevant experience in administrative roles. Furthermore, bidders must ensure that the personnel receive adequate training to uphold quality standards and comply with compliance requirements as stated in the tender documentation.
Bidders are required to submit an Earnest Money Deposit (EMD) as part of the bidding process to demonstrate seriousness in their proposal. The EMD amount is typically predefined in the tender documentation and must accompany the bid submission. This deposit will be refunded upon successful execution of the contract or reassessment of bids.
Submissions for the tender must be made according to the prescribed methods outlined in the tender documentation. This includes sending all required documents digitally or physically, as directed, by the submission deadline. Bidders should ensure their proposals are clear and complete to avoid disqualification.
This tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs), giving them advantages in the evaluation process. MSEs may receive enhanced scoring during bid assessments, encouraging them to participate actively in the tender process and contributing to a more diverse supplier base. Compliance with the ‘Make in India’ policies further supports local content initiatives.
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