The Facility Management Service- GEM/2025/B/6185528 is issued by the Department of Financial Services, under the Ministry of Finance. This tender aims to procure comprehensive manpower-based facility management services, encompassing a wide range of tasks including housekeeping, skilled and semi-skilled labor, pest control, and operational and maintenance services for electrical and mechanical works.

Scope of Work and Objectives

The primary objective of this tender is to secure proficient manpower for efficient facility management that ensures a clean, safe, and operationally effective environment. The scope extends to various activities classified into distinct service categories:

• Housekeeping Services including cleaning and maintenance of the premises.
• Operational and Maintenance Services for electrical and mechanical work to ensure functional integrity.
• Pest Control Services for maintaining hygiene and safety standards.
• Reception and Customer Service by employing qualified personnel.

Bidders are expected to demonstrate the capacity to deliver these services across multiple locations as part of their proposal. Each proposal should outline how they will meet the needs specified within the scope of work and the associated objectives of fostering a hygienic and safe workspace.

Eligibility Criteria

To qualify for participating in this tender, bidders must fulfill the following eligibility requirements:

• Registered entity with valid licenses and documentation.
• Proven experience in delivering similar facility management services.
• Compliance with labor laws and safety regulations applicable to the industry.

Technical Requirements

The technical requirements for this tender include adherence to established quality standards in service delivery. Proposals should incorporate:

• Staffing levels in accordance with the operational needs stipulated.
• Training credentials of personnel provided for various service categories.
• A detailed plan showcasing adherence to industry best practices in facility management.

Financial Requirements

Potential bidders must provide a comprehensive financial proposal that aligns with the expectations of the tender. This includes:

• A detailed breakdown of cost implications for each service type.
• Assurance of adherence to financial regulations and guidelines as set forth by the issuing authority.

Document Submission Details

All bids must be submitted via the designated online platform in accordance with the submission guidelines provided in the tender documentation. It is imperative that submissions include all requisite documents and meet specified formatting standards to ensure acceptance.

Special Provisions

Bidders are encouraged to note any benefits available for Micro, Small, and Medium Enterprises (MSEs) and startups. The tender supports initiatives aimed at bolstering small businesses, particularly those contributing to employment and skills development.

Evaluation Process

The evaluation process will unfold through a clear framework that assesses both technical and financial proposals. Criteria will be based on:

• Compliance with eligibility criteria.
• Competitiveness of financial bids.
• Quality and feasibility of the service delivery plan outlined in the technical proposal.

Delivery Locations

Services will be required in several designated geographic locations stipulated in the tender. Bidders are encouraged to specify their operational capabilities in each location.

Contact Information

For further queries regarding the Facility Management Service- GEM/2025/B/6185528, interested parties should refer to the official channels as listed in the tender documentation. Contact details will provide necessary assistance and clarification as needed throughout the submission process.