Department of Space Tender by Indian Space Research Organization (GEM/2025/B/6186444)
Security Manpower Service (Version 2.0) - Office/Commercial/Institutions/ Residential; Unarmed Secu

Tender Timeline
Tender Title: Security Manpower Service
Tender Reference Number: GEM/2025/B/6186444
Issuing Authority: Department of Space
The Department of Space is seeking to procure Security Manpower Services for various missions and facilities under its jurisdiction. The objective is to ensure comprehensive security for office, commercial, institutional, and residential premises through qualified personnel. This tender will encompass multiple service categories, including unarmed security guards, armed security guards, and security supervisors.
Scope of Work and Objectives
The main objective of this tender is to provide security manpower services that meet rigorous safety and compliance standards across various facilities managed by the Department of Space. Prospective bidders will be responsible for supplying reliable, trained, and certified personnel who will provide security measures including access control, surveillance, conflict resolution, and emergency response services.
Eligibility Criteria
Bidders must demonstrate the requisite qualifications to participate in this tender. This includes being a registered entity within the relevant jurisdiction, possessing a valid license to operate in the security sector, and demonstrating experience in providing security services similar to those specified in the tender.
Technical Requirements
Bidders must employ qualified personnel with necessary certifications related to security operations. All security staff must have undergone comprehensive background checks, relevant training, and possess physical fitness certifications for their respective roles. Furthermore, it is essential that services provided adhere to national security standards and regulatory compliance.
Financial Requirements
Interested bidders must submit a financial proposal that includes itemized pricing for each service category, ensuring transparency in the bidding process. The proposal should also detail any additional costs and provisions, including overtime charges, and payment terms should be outlined clearly.
Document Submission Details
Bidders are required to submit all necessary documentation in electronic format. This includes but is not limited to, eligibility proofs, financial proposals, and technical specifications. The submission must be made via the designated portal, ensuring that all documents meet the specified technical and financial template provided in the tender document.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and offers special benefits for startups to promote local engagement and entrepreneurship. Eligible businesses may gain opportunities through simplified bidding processes and additional support programs.
Evaluation Process
The evaluation of proposals will be conducted in a transparent manner to assess the technical and financial viability of bids. Criteria will include compliance with technical specifications, the overall cost presented, the experience of the bidder in similar services, and consideration of MSE and startup benefits.
Delivery Locations
Services are to be provided across various operational sites as designated by the Department of Space. Specific locations will be detailed in the final documentation upon the awarding of the tender.
Contact Information
For further inquiries, bidders are encouraged to reach out directly through the official communication channels available on the procurement platform. Ensure that all communications remain clear and professional.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, possession of a valid security service license, and demonstrable experience in providing security manpower services. Additionally, bidders should comply with any specifications outlined in the tender documentation concerning operational standards and previous project engagements.
Hiring entities must ensure that all personnel engaged in the security services possess relevant certifications that validate their competence in security operations. This generally includes training in conflict resolution, physical fitness, and first aid, along with any specialized training pertinent to armed or unarmed security roles as per industry standards.
Bidders are required to register on the designated procurement portal and complete the necessary compliance checks to ensure that they meet the registration requirements for participation in the bidding process. This process usually necessitates submitting digital copies of requisite documents that validate the bidder’s credentials and capability to fulfill the tender requirements.
The submission must include various technical and financial documents in accepted digital formats such as PDF or Word documents. All submissions should adhere to the outlined templates provided in the tender documents, ensuring that all content is clearly presented and verifiable.
Pricing proposals will be evaluated based on transparency, competitive pricing, and adherence to the financial specifications outlined in the tender documents. Bidders should provide a detailed breakdown of costs for each service category, including any other pricing considerations such as taxes, overtime, and additional services offered. The evaluation will also take into account the quality and compliance with payment terms as stated within the tender guidelines.
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