Tender Title: Supply, Installation, Configuration and Maintenance of Import and Export Data Processing and Monitoring System (IDPMS & EDPMS) Solution

Reference Number: GEM/2025/B/6085330

Issuing Authority

This tender is issued by the Department of Financial Services, under the auspices of the Ministry of Finance.

Scope of Work and Objectives

The primary objective of this tender is to solicit proposals for the supply, installation, configuration, and maintenance of a comprehensive Import and Export Data Processing and Monitoring System (IDPMS & EDPMS) solution for a duration of five years. The selected vendor will be expected to deliver a robust system that ensures seamless processing and monitoring of import and export activities, thereby enhancing the efficiency and transparency of operational workflows.

Eligibility Criteria

To qualify for submission, bidders must meet specific eligibility criteria, including:

• Being a registered entity with a proven track record in delivering similar IT solutions.
• Demonstrating financial stability and capability to undertake large-scale projects.
• Possessing relevant certifications indicating compliance with international standards.

Technical Requirements

The system must adhere to the following technical requirements:

• High scalability to accommodate varying data volumes.
• User-friendly interfaces for enhanced user experience.
• Strong data security protocols to safeguard sensitive information.
• Integration capabilities with existing governmental software platforms.

Financial Requirements

Bidders must provide:

• Detailed cost breakdowns, including initial costs and maintenance fees.
• Pricing models that demonstrate value for government investment.
• A thorough financial audit report to reflect their fiscal health.

Document Submission Details

All documents, including proposals and requisite certificates, should be submitted electronically through the specified procurement portal. Further guidelines regarding formats and supplementary documentation are outlined in the official tender documentation.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups through several provisions aimed at enhancing their chances of securing government contracts. Eligible firms may benefit from policy support that aligns with government initiatives.

Evaluation Process

Proposals will undergo a meticulous evaluation process based on criteria such as:

• Technical competency and understanding of the project requirements.
• Financial viability and value proposition.
• Past performance on similar projects, including client testimonials.

Delivery Locations

The implementation and maintenance services are expected to be delivered across various government locations nationwide, as specified in subsequent documentation.

Contact Information

For more details regarding this tender, interested participants are encouraged to refer to the official procurement portal for the latest updates and clarifications.