Tender Title: Custom Bid for Services - Enterprise Fraud Risk Management Solution

Reference Number: GEM/2025/B/6114629

Issuing Authority/Department: Department of Financial Services, Ministry of Finance

Scope of Work and Objectives

The objective of this tender is to procure a robust Enterprise Fraud Risk Management Solution that will enhance the fraud detection capabilities of the organization. The intended solution should provide advanced analytics, reporting features, and effective fraud response mechanisms to mitigate risks efficiently. The contractor is expected to deliver a comprehensive solution that can be seamlessly integrated with existing systems while maintaining high security and compliance standards.

Eligibility Criteria

Interested bidders must meet the following eligibility requirements:

• Be a registered entity capable of delivering an enterprise-level solution.
• Possess a proven track record in developing and managing complex fraud risk management systems.
• Have relevant certifications and experience in compliance with industry standards in fraud management.

Technical Requirements

Bidders must provide a solution that meets detailed technical specifications, including but not limited to:

• Automated detection techniques for various types of fraud.
• Data analytics capabilities, allowing for real-time monitoring and detection.
• Comprehensive reporting tools that facilitate strategic decision-making.
• User-friendly interface with role-based access control for enhanced security.

Financial Requirements

Potential bidders should be prepared to submit a comprehensive financial proposal as part of their application. This must outline the cost structure, including initial investment and ongoing maintenance. Bids should detail pricing criteria and reflect compliance with any specified price evaluation considerations.

Document Submission Details

Interested parties must submit all required documentation as part of their bid proposal. Submissions should include:

• Detailed technical and financial proposals.
• Relevant certifications and case studies of previously completed projects.
• Any additional documentation supporting compliance with eligibility criteria.

Proposals must be submitted by the specified deadline, through the designated online submission portal.

Special Provisions

The tender includes provisions aimed at benefiting Micro, Small, and Medium Enterprises (MSEs) and startups. Detailed information regarding these provisions can be obtained from the issuing authority or the official tender documentation.

Evaluation Process

Bids will be evaluated on a combination of technical merit and financial proposal based on a predefined evaluation framework. Critical assessments will focus on compliance with technical specifications and effectiveness of the proposed solution in addressing organizational fraud risks.

Delivery Locations

The successful bidder will be required to implement the solution at designated locations as specified by the Department of Financial Services. All installations must adhere to the previously mentioned security and compliance standards.

Contact Information

For further details or clarifications regarding this tender, interested parties are encouraged to reach out directly to the Department of Financial Services, Ministry of Finance.