Department of Financial Services Tender by Indian Bank (GEM/2025/B/6152893)
CISCO Telepresence Room Smart Licenses, Cisco IP Phone and Deskpro
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Tender Title: CISCO Telepresence Room Smart Licenses, Cisco IP Phone and Deskpro
Tender Reference Number: GEM/2025/B/6152893
Issuing Authority:
The tender is issued by the Department of Financial Services, under the Ministry of Finance. This authority oversees the procurement processes related to financial services in India.
Scope of Work and Objectives:
This tender invites bids for the supply of CISCO Telepresence Room Smart Licenses, Cisco IP Phone, and Deskpro. The primary objective of this procurement is to enhance communication and collaboration capabilities within the Ministry of Finance by deploying state-of-the-art teleconferencing solutions and advanced phone systems. Bidders must provide detailed proposals that demonstrate their ability to supply these products as per the technical specifications outlined in the complete tender documentation.
Eligibility Criteria:
To qualify for bidding, vendors must be registered entities capable of providing the required telecommunication equipment and software. The eligibility requirements include:
- Compliance with necessary regulatory standards
- Proven experience in supplying similar technology solutions
- Ability to deliver the products within stipulated timelines
Technical Requirements:
Bidders must meet specific technical specifications that include:
- Compatibility with existing IT infrastructure
- Licensing provisions for software products
- Warranty and support agreements for hardware components
- Performance metrics as outlined in the contract specifications
Financial Requirements:
The financial requirements for this tender entail a transparent pricing structure, including:
- Detailed breakdown of costs for products and services offered
- Adherence to government procurement guidelines for pricing
- Any applicable taxes, duties, and additional charges should be clearly indicated
Document Submission Details:
Interested parties are required to submit their proposals electronically via the designated government electronic procurement portal. Bids must include all necessary documentation that verifies compliance with technical and financial requirements as specified.
Special Provisions:
This tender includes provisions for Micro, Small, and Medium Enterprises (MSEs) and startups to encourage participation. These entities may benefit from reserved contracts and relaxed eligibility criteria to foster innovation and competition in public procurement.
Evaluation Process:
The evaluation of bids will be conducted based on a comprehensive assessment of technical capabilities and financial proposals. Key evaluation criteria include:
- Adherence to technical specifications
- Pricing competitiveness
- Vendor experience and reliability
Delivery Locations:
The successful bidder will be responsible for the delivery of all products to the designated locations specified by the Department of Financial Services within stipulated timelines post-award of the contract.
Contact Information:
Please refer to the official tender documentation for specific contact details regarding inquiries.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC)
- Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, possessing the necessary certifications, and demonstrating prior experience in supplying similar technology solutions. Bidders must comply with regulatory standards and deliver high-quality telecommunication products. MSEs may have additional provisions that could further ease the qualification process.
Bidders must ensure that their offerings comply with outlined technical specifications, including compatibility with existing IT systems, the availability of software licenses, and warranty provisions for equipment. Each product should also be able to meet performance metrics set forth in the tender documentation to ensure quality standards in operation.
The Earnest Money Deposit (EMD) is a financial guarantee required from bidders to prove their serious intention to submit a proposal. The amount is outlined in the tender documentation and must be submitted along with the bid. Failure to provide the EMD may result in disqualification from the bidding process.
Bids must be submitted electronically through the indicated procurement portal. All required documents should be uploaded in the specified formats, and bidders should ensure compliance with guidelines for document submission to facilitate a smooth evaluation process.
Yes, the tender includes special provisions that provide advantages for Micro, Small, and Medium Enterprises (MSEs) and startups. These benefits may include relaxed eligibility criteria, reserved contract opportunities, and support to foster local innovation in procurement processes while adhering to ‘Make in India’ policies.
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