Tender Title: Custom Bid for Services - Supply, Implementation & Management of Next-Generation Security Operation Centre (NG-SOC) Solutions

Reference Number: GEM/2025/B/6180729

Issuing Authority:

Department of Financial Services
Ministry of Finance

Scope of Work and Objectives

The primary objective of this tender is to solicit proposals for the supply, implementation, and management of Next-Generation Security Operation Centre (NG-SOC) solutions. The focus is on ensuring enhanced cybersecurity measures aligning with contemporary technological advancements. The selected vendor is expected to establish a robust operational framework for effective monitoring, detection, and response to security incidents. The scope includes the provision of necessary hardware and software, along with training and ongoing management support.

Eligibility Criteria

To participate in this tender, bidders must meet specific eligibility requirements which include being a registered entity with relevant experience in cybersecurity solutions, specifically in the deployment of SOC services. Documentation proving successful completion of similar projects previously must be submitted along with the bid. Vendors must also demonstrate their capability in providing qualitative solutions and exhibit financial stability.

Technical Requirements

The bid must detail the technical specifications of the proposed NG-SOC solutions. The proposer must demonstrate compliance with current cybersecurity protocols and showcase methodologies for threat detection, incident response, and management. Additionally, successful bidders should provide evidence of adherence to quality control standards relevant to security operations.

Financial Requirements

Bidders are required to submit a comprehensive financial proposal outlining costs associated with the project lifecycle, including initial setup costs, ongoing operational expenses, and any potential overheads. A detailed budget breakdown is essential for evaluation purposes.

Document Submission Details

All proposals must be submitted electronically through the prescribed platform. It is crucial that documents are organized and clearly labeled according to the submission guidelines outlined in the tender documentation. Proposals should include all requisite documentation, including proof of eligibility, technical specifications, and financial offers.

Special Provisions

This tender encourages eligible Micro, Small, and Medium Enterprises (MSEs) and Startups by providing certain benefits aimed at fostering competitive participation. This initiative aligns with the government's focus on promoting local entrepreneurship and innovation within the cybersecurity sector.

Evaluation Process

Bids will be evaluated based on a combination of technical merit and financial viability. The evaluation committee will assess the proposals against established criteria, including the quality of technical solutions, the competencies of the proposing firm, and the clarity of the financial proposal. Factors such as past performance and compliance with delivery benchmarks will also be significant in the final selection.

Delivery Locations

The implementation of NG-SOC solutions will be conducted across multiple designated government facilities as specified in the bid documentation. Detailed delivery locations will be shared with the selected vendor.

Contact Information

While specific contact details are not available within the tender documentation, interested parties can refer to official government portals related to the issuing authority for assistance and further inquiries.

This comprehensive overview outlines the significant aspects of the tender, ensuring all potential bidders can prepare informed and competitive proposals for the future of cybersecurity in government operations.