Tender Title: Hiring of Agency for IT Projects - Milestone Basis

Reference Number: GEM/2025/B/6043083

The Department of Financial Services under the Ministry of Finance invites qualified agencies to submit proposals for the Hiring of Agency for IT Projects on a Milestone basis. This tender aims to engage a competent firm that can provide IT services aligned with strategic financial goals and elevate the digital capabilities of governmental systems.

Scope of Work and Objectives

The primary objective of this tender is to contract an experienced agency that will deliver IT services on a predetermined milestone basis. The scope encompasses project planning, implementation, and ongoing support for various IT initiatives that the Department of Financial Services seeks to undertake. The successful bidder will be required to work closely with the department to ensure innovative and effective solutions are delivered that meet the technical specifications outlined in the tender.

Eligibility Criteria

Agencies looking to qualify must meet the following eligibility criteria:

• Must be a registered entity with a valid registration certificate.
• Must have experience in IT project management and implementation, specifically on a milestone basis.
• Proven track record of successfully completed IT projects with government or large corporate clients.
• Financial stability, evidenced by the submission of audited financial statements for the last two fiscal years.

Technical Requirements

The technical requirements involve the ability to:

• Provide detailed project plans that align with government regulations and standards.
• Demonstrate expertise in relevant technologies and methodologies.
• Ensure compliance with security protocols to protect sensitive governmental data.

Financial Requirements

Bidders will need to demonstrate their financial capabilities, with an emphasis on:

• Submission of relevant financial statements.
• Details regarding any Earnest Money Deposit (EMD), which serves to ensure commitment to the tender process.

Document Submission Details

All proposals must be submitted electronically via the designated procurement platform. Bid documents should include:

• Technical proposal detailing the approach and methodology.
• Financial proposal explicitly outlining costs associated with each project milestone.
• Supporting documents verifying eligibility and technical capabilities.

Special Provisions

The tender allows for special provisions aimed at promoting Micro, Small, and Medium Enterprises (MSEs), encouraging them to participate actively in providing services. This is in alignment with the government's push to foster inclusive economic development and support startups.

Evaluation Process

The evaluation of bids will follow a structured process that considers:

• Technical merit of the proposal.
• Financial viability and value for money.
• Compliance with the eligibility criteria. Bids will be scored based on a transparent evaluation matrix to ensure fair and objective assessment.

Delivery Locations

The agency will be required to deliver services primarily within government offices and departments across the country, with specific locations designated upon project initiation.

Contact Information

For further inquiries regarding the tender, bidders can reach out to the contact points listed on the procurement platform associated with the Department of Financial Services. Please ensure all questions are submitted in writing.