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Department of Financial Services Tender by Oriental Insurance Company Ltd (GEM/2025/B/6106173)

Custom Bid for Services - HOUSEKEEPING AND DRIVER SERVICES

Service
Qty:NaN
EMD: ₹50,000
EST Bid: ₹1.0 Crore
Department of Financial Services Tender by Oriental Insurance Company Ltd (GEM/2025/B/6106173)

Tender Timeline

Tender Issue
April 2, 2025 at 4:38 PM
Corrigendum

The GEM/2025/B/6106173 tender is issued by the Department of Financial Services under the Ministry of Finance. This tender focuses on procuring comprehensive housekeeping and driver services aimed at enhancing operational efficiency and maintaining high standards of cleanliness in governmental establishments.

Scope of Work and Objectives

The primary objective of this tender is to engage qualified bidders capable of delivering top-notch housekeeping and driver services. The scope includes regular cleaning and maintenance of premises, providing professional driver services for official vehicles, and ensuring that all operations are conducted promptly and efficiently. Bidders are expected to propose a plan that outlines how they will meet the outlined requirements and maintain compliance with relevant standards.

Eligibility Criteria

To be considered for this tender, bidders must meet specific eligibility requirements such as being a registered legal entity. Other requirements may include prior experience in providing similar services, proven financial stability, and adherence to local regulations governing tender participation.

Technical Requirements

Bidders must possess the necessary infrastructure to deliver quality housekeeping and driver services. This includes the availability of appropriate equipment, trained personnel, and a robust management system to oversee the execution of services. Bidders should demonstrate an understanding of the technical specifications required, which may encompass cleaning methodologies, personnel qualifications, and service timelines.

Financial Requirements

Bidders are required to submit a detailed financial proposal that reflects the costs associated with the housekeeping and driver services. This proposal should include pricing per service unit, any applicable taxes, and payment terms. A Performance Security may also be required to ensure compliance with the tender's terms and conditions.

Document Submission Details

All proposals and relevant documentation must be submitted electronically through the defined channels as specified in the tender guidelines. Bidders should ensure that all required documents, including eligibility certificates, financial documents, and technical specifications, are included to facilitate a comprehensive evaluation process.

Special Provisions

The tender considers special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups. These entities may receive preference during evaluation, reflecting the government's commitment to fostering growth and innovation in these sectors.

Evaluation Process

Evaluation of the proposals will be conducted based on several criteria, including technical capability, financial viability, and compliance with eligibility requirements. Bidders that adequately demonstrate their capacity to deliver value-added services will be prioritized throughout the selection process.

Delivery Locations

Services are expected to be provided across various government establishments under the jurisdiction of the Department of Financial Services. Bidders should have the means to mobilize their teams effectively across these locations as required.

Contact Information

For further inquiries, interested bidders should refer to the official contact details provided in the tender documents. It is crucial to ensure clarity and obtain necessary clarifications before submitting proposals.

By adhering to this structured approach while fulfilling the requirements laid out in the GEM/2025/B/6106173 tender, bidders can position themselves as strong contenders for securing this valuable opportunity in providing essential services.


General Information

Item Category
Custom Bid for Services - HOUSEKEEPING AND DRIVER SERVICES
Ministry Name
State

Financial Information

Estimated Bid Value
₹1,00,00,000.00
EMD Amount
₹50,000.00
Minimum Turnover
₹300.00 Lakh (s)
Bid Offer Validity
90 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

6 Documents
GeM-Bidding-7702252.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
Other DocumentsOTHER COMPLIANCE
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC)
  • Additional Doc 3 (Requested in ATC)
  • Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Corrigendum Updates

Bid Opening April 29, 2025 at 03:30 PM

Frequently Asked Questions

The eligibility requirements include being a registered entity, with necessary licenses to operate in the housekeeping and driver services sector. Bidders must demonstrate experience in similar service provision and show proof of financial stability, including relevant financial statements. Additionally, compliance with all local regulations and requirements outlined in the tender documentation is essential to ensure that the bid is considered valid for evaluation.

Bidders are required to meet various technical specifications which may include deploying adequately trained staff for housekeeping and professional drivers for transportation tasks. The service quality must align with established industry standards, which include maintaining cleanliness, timely service provision, and adherence to safety regulations. Documentation proving personnel qualifications, past performance, and proposed methodologies must accompany the bid to showcase compliance with quality standards.

A Performance Security is typically required to ensure that the bidder adheres to the contract terms associated with the housekeeping and driver services. This security amount is usually based on a percentage of the total bid value, intended to protect the issuing authority’s interests. Bidders must familiarize themselves with the specific security deposit requirements mentioned in the tender documents to avoid disqualification.

For successful participation, bidders must submit several key documents, including eligibility certificates, a certified financial proposal, technical specifications, and any additional documents as stipulated in the tender. Furthermore, all documentation should be submitted in the specified formats, ensuring that digital submissions comply with any technical directives outlined in the tender guidelines.

Yes, this tender provides specific advantages for Micro, Small, and Medium Enterprises (MSEs). These advantages may include relaxed eligibility criteria, potential price advantages in evaluations, and dedicated support that aligns with government initiatives to encourage participation from smaller entities. It is essential for MSE applicants to highlight their status in their bid submissions to be considered for these benefits.

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