Department of Financial Services Tender by Indian Overseas Bank (GEM/2025/B/6148902)
Security Manpower Service (Version 2.0) - Office/Commercial/Institutions/ Residential; Armed Securi

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Overview
The tender titled Security Manpower Service (GEM/2025/B/6148902) is issued by the Department of Financial Services, under the Ministry of Finance. This tender aims to solicit bids for the provision of professional security services across various sectors including office, commercial, institutional, and residential premises.
Scope of Work and Objectives
The primary objective of this tender is to engage a qualified vendor to supply armed security personnel who will ensure safety and security in the designated locations. The selected service provider will be required to deploy a total of 14 security personnel to adequately cover all specified duties and responsibilities throughout the contract period. This initiative is aimed at enhancing the overall security infrastructure, ensuring a safe working and living environment for employees and residents.
Eligibility Criteria
To participate in this tender, bidders must meet certain eligibility criteria which generally include:
- Being a fully registered entity, legally permitted to provide security services.
- Compliance with statutory regulations governing employment in the security sector.
- Possessing relevant experience in delivering similar manpower services.
Technical Requirements
The service provider must ensure that all security personnel are:
- Trained in both physical security methods and emergency response strategies.
- Licensed and certified to carry firearms as requisite by local laws.
- Adequately vetted and background-checked prior to deployment.
Financial Requirements
Prospective bidders should provide a detailed financial breakdown as part of their proposals, which includes:
- Bidder's pricing strategy for services offered.
- Any additional costs associated with compliance, training, and equipment provision.
- Evidence of sound financial background and capability to sustain service provision as required.
Document Submission Details
Bidders are required to submit their documents electronically in the specified formats outlined in the tender documentation. All completed bids must be submitted before the indicated deadline to ensure consideration. The submission process mandates clarity and completeness of all necessary documents.
Special Provisions
This tender includes specific provisions tailored for Micro, Small, and Medium Enterprises (MSEs) and startups. Detailed guidelines on the incorporation of local content in line with 'Make in India' policies, as well as preferential treatment for qualifying bidders, will be issued.
Evaluation Process
Proposals will be evaluated based on a multi-criteria framework which may include:
- Compliance with technical and quality standards.
- Price competitiveness and overall cost-effectiveness.
- Suitability and robustness of the proposed security solutions.
Delivery Locations
The security services will be required across various predefined locations, ensuring comprehensive coverage for all designated areas. Further details related to exact site locations will be provided to the successful bidder upon award of the contract.
Contact Information
For further inquiries or clarifications regarding this tender, bidders may contact the Department of Financial Services directly via the provided avenues in the tender document.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
2 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity legally allowed to provide security services, compliance with employment regulations in the security sector, and possessing relevant experience in similar contracts. Bidders must ensure all personnel meet the technical specifications required for effective security management.
Bidders must present valid licenses and certifications that demonstrate compliance with local laws in the security domain. This could include certification for armed personnel, training completion certificates, and any other documentation that validates operational qualifications and standards.
The registration process involves submitting an electronic bid through the specified platforms while ensuring all mandatory documentation is provided. Bidders must follow the outlined guidelines for submission, including the format and filing of necessary credentials for verification.
Payment terms will be outlined in the final contract and generally involve milestone payments tied to service delivery standards. Additionally, a performance security deposit may be required to ensure compliance with the contract terms, details of which will be specified in the tender documentation.
The evaluation and selection process will include thorough assessment of proposals against established criteria, including technical capability, quality of service plans, and pricing structures. Only compliant bids will be considered for the final selection, with notifications sent to successful bidders once evaluations are complete.
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