Department of Financial Services Tender by Bank Of India (GEM/2025/B/6162027)
Manpower Outsourcing Services - Minimum wage - Highly-Skilled; Not Required; Admin,Manpower Outsour

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Tender Title: Manpower Outsourcing Services
Reference Number: GEM/2025/B/6162027
Issuing Authority/Department
Department of Financial Services, Ministry of Finance
Scope of Work and Objectives
The primary objective of this tender is to provide manpower outsourcing services across various categories, including Highly-Skilled, Skilled, Semi-skilled, and Unskilled technical manpower. The focus will be on delivering qualified personnel to meet the operational demands of the Ministry. The total quantity required is 44 personnel, who will operate under minimum wage regulations, ensuring compliance with labor standards while delivering high-quality services. This initiative aims to streamline the manpower provision process and enhance operational efficiency in public service delivery.
Eligibility Criteria
To be eligible for this tender, bidders must be registered entities capable of providing outsourced manpower services. Prospective bidders should demonstrate relevant experience in managing recruitment and staffing across various skill levels, particularly in the public sector. Compliance with local labor laws and regulations will also be a key requirement.
Technical Requirements
Bidders must outline their methodologies for recruiting and managing personnel in alignment with the specified categories. The tender emphasizes the need for technical competency in project management, workforce training, and adherence to quality assurance protocols. Bidders should submit evidence of their previous contracts and success stories, showcasing their capability in delivering the required personnel category.
Financial Requirements
All applicants must provide a detailed financial proposal, including the cost per individual outsourced personnel and related operational costs. The proposal must comply with the minimum wage laws applicable to the respective skill categories. Bidders must also include details of their financial stability and previous financial performance, ensuring that they can manage the contractual obligations.
Document Submission Details
Interested bidders need to submit their documents electronically via the designated e-procurement portal. The submission must include a comprehensive technical proposal, financial proposal, and any relevant certificates. All documents should be submitted in a single packet format.
Special Provisions
The tender encourages participation from Micro, Small, and Medium Enterprises (MSMEs) and startups by providing benefits such as lower eligibility requirements and support in the procurement process. By promoting the involvement of smaller entities, the initiative aims to foster local economic growth.
Evaluation Process
The evaluation of bids will consider both technical and financial proposals. A scoring system will be implemented, giving weightage to bidders’ experience, proposed methodologies, and compliance with technical requirements. Only those proposals meeting the minimum score will proceed to the financial bid opening phase.
Delivery Locations
The personnel provided under this tender will be deployed to various locations as specified by the Department of Financial Services within the jurisdiction of the Ministry of Finance.
Contact Information
For further details regarding this tender, interested parties may direct inquiries to the Department of Financial Services. Specific contact names and email addresses are made available on the official portal for assistance with submission clarification and proposal inquiries.
This manpower outsourcing services tender seeks to curate a workforce that upholds operational excellence while adhering to regulatory mandates. Bidders are encouraged to participate actively and leverage the provisions designed to empower local enterprises.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of providing manpower outsourcing services. Bidders are expected to demonstrate relevant experience, primarily in staffing for public sector projects. Compliance with labor regulations and proof of financial stability is paramount. Further, interested parties must ensure alignment with local employment laws to qualify for participation in this tender.
Bidders must submit various certificates to support their proposals. Key documents include business registration certificates, tax compliance certificates, and any relevant industry certifications that highlight your capability in providing skilled manpower. Proof of compliance with previous contracts in similar fields will further strengthen the submission for this tender.
The registration process involves creating an account on the specified e-procurement portal. Bidders must provide accurate company details and upload mandatory documents during the registration phase. Once registered, entities can access the tender documents and prepare their submissions ensuring compliance with all stated guidelines.
The payment terms for this tender will be defined in the final contract clause, typically adopting a milestone-based payment structure. Bidders must provide a clear breakdown of payment schedules linked to service delivery milestones. Complying with these payment terms is essential for maintaining financial integrity and operational accountability.
Yes, the tender provides significant benefits for MSMEs. These include relaxed eligibility requirements and potential preferences during the evaluation process. By promoting the inclusion of MSMEs, the government aims to stimulate local economic development and enhance competition among service providers. Additionally, the initiative aligns with ‘Make in India’ objectives by encouraging local sourcing.
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