Tender Title: PABX System - EPABX (V2)
Reference Number: GEM/2025/B/6166432
Issuing Authority:
Department of Financial Services, Ministry of Finance
Scope of Work and Objectives:
The PABX System - EPABX (V2) tender aims to procure advanced Private Automatic Branch Exchange (PABX) systems for the Department of Financial Services. The objective is to enhance communication infrastructure and improve operational efficiencies. The selected bidder will be responsible for the supply, installation, and maintenance of the PABX system with specific features tailored to meet the needs of the ministry.
Eligibility Criteria:
To participate in this tender, bidders must be registered entities that comply with governmental procurement regulations. Bidders should demonstrate experience in providing similar telecommunications systems and services in the public sector. Additionally, they must provide financial stability documents and relevant certifications that affirm their capacity to deliver the scope of work.
Technical Requirements:
The bidders must adhere to the specified technical requirements, ensuring the proposed PABX systems meet industry standards and fulfill the outlined functionalities. Key features should include scalability, ease of integration with existing systems, and comprehensive call management capabilities. Bidders are encouraged to detail their technical solutions, including any unique selling propositions that can enhance user experience.
Financial Requirements:
Bidders are required to present a detailed financial proposal, which should include pricing for the PABX system, installation services, and any recurring costs associated with maintenance and support. The pricing structure should be transparent and align with expected budgets for government contracts.
Document Submission Details:
All proposals must be submitted electronically through the designated procurement portal. Required documents include the technical proposal, financial proposal, and any supporting certifications. Late submissions will not be considered, hence it is imperative for bidders to adhere to stipulated submission formats.
Special Provisions:
There are considerate provisions in favor of Micro, Small, and Medium Enterprises (MSEs) and startups. Eligible bidders may benefit from relaxed eligibility criteria and additional support in terms of policy incentives that promote local economic growth.
Evaluation Process:
The evaluation of proposals will be structured, focusing on both technical and financial adequacy. Bidders will be assessed based on their compliance with eligibility criteria, technical specifications, and value for money considerations. The process aims to select a provider that can demonstrate robust qualifications and a competitive price point while ensuring adherence to quality standards.
Delivery Locations:
The successful bidder will be required to deliver and install the PABX systems at specified locations within the jurisdiction of the Department of Financial Services. Detailed delivery addresses will be shared with the successful bidders during the contract finalization process.
Contact Information:
For any inquiries related to the tender, bidders are encouraged to reach out to the Department of Financial Services through the official contact channels mentioned in the procurement portal.
In conclusion, the PABX System - EPABX (V2) tender presents a significant opportunity for qualified vendors to engage with a governmental department, ensuring technological enhancements in communication systems. Bidders are urged to prepare comprehensive proposals that encapsulate both innovative solutions and cost-effectiveness to compete effectively in this tender process.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with the ability to deliver telecommunications infrastructure. Suppliers must demonstrate previous experience in similar projects, provide relevant certifications, and submit financial documentation evidencing their stability. Additionally, businesses should comply with all governmental procurement regulations.
The technical specifications for the PABX system include compatibility with existing communication infrastructure, scalability for future expansions, and advanced features such as caller ID, voicemail, and call routing capabilities. Proposals must detail how the solution meets or exceeds these specifications, ensuring compliance with industry standards for telecommunications.
The payment terms typically involve milestone payments for successful delivery and installation of the PABX systems, along with potential retention amounts pending satisfactory performance. Suppliers are also required to furnish a performance security to ensure compliance with the contract specifications and timely completion of the project.
Proposals must be submitted electronically via the designated procurement portal with all required documents uploaded in the accepted formats. This generally includes technical and financial proposals, along with any certifications specified in the tender notice.
MSEs can access various benefits like relaxed eligibility criteria, preferential pricing considerations, and support in navigating the bidding process. This initiative aligns with governmental policies encouraging local enterprises to engage in public sector procurement, fostering growth and innovation within the MSE sector.
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