Department of Financial Services Tender by Lic - Life Insurance Corporation Of India (GEM/2025/B/6186021)
Cleaning, Sanitation and Disinfection Service - Outcome Based - Office/Commercial/Institutions/Resi

Tender Timeline
The Tender Title: GEM/2025/B/6186021 is hereby announced by the Department of Financial Services, a branch under the Ministry of Finance. This tender is categorized under "Cleaning, Sanitation and Disinfection Service - Outcome Based" and aims to secure comprehensive cleaning and sanitation services for various settings including offices, commercial spaces, institutions, and residential areas.
Scope of Work and Objectives
The primary objective of this tender is to implement a systematic cleaning regime that meets high standards of hygiene and cleanliness. Contractors are required to provide services in several domains, encompassing general cleaning which includes tasks such as sweeping, mopping, and dusting across indoor environments. With a total quantity requirement of 8985 units, the selected bidders are expected to deliver an outcome-driven service that not only meets but exceeds regulatory hygiene standards.
Eligibility Criteria
To qualify for this tender, bidders must fulfill specific eligibility requirements:
- Organizations must be registered entities.
- Bidders should have valid licenses in the cleaning and sanitation industry.
- Financial stability and the capability to handle large-scale cleaning operations are essential.
- Experience in similar contracts, particularly in government and institutional settings, is highly regarded.
Technical Requirements
Bidders are required to meet several technical specifications which include but are not limited to:
- Implementation of industry-standard equipment and eco-friendly cleaning products.
- Personnel must be trained in safe cleaning practices and compliance with safety regulations.
- Quality assurance protocols must be in place to ensure consistent service delivery.
Financial Requirements
The financial eligibility includes:
- Submission of a performance security deposit.
- Proof of financial capacity through bank statements and past contract performance.
- Bidders should present clear and competitive pricing strategies that reflect value for money.
Document Submission Details
Interested parties must submit their bids through the stipulated electronic mode as indicated in tender guidelines. All essential documents must be in digital format, allowing for seamless evaluation. Documentation must reflect transparency and adherence to procurement norms.
Special Provisions
Special provisions are embedded in this tender to encourage participation from Micro, Small and Medium Enterprises (MSEs) and startups. The benefits include:
- Relaxed eligibility criteria.
- Financial assistance options and incentives for startups under the procurement guidelines.
- Assurance of local content preferences as per 'Make in India' policies.
Evaluation Process
The evaluation process will employ a thorough review of submitted bids based on:
- Compliance with the eligibility criteria and technical specifications.
- Financial viability and cost effectiveness.
- Quality of past performance and customer references. The highest scorer based on these criteria will be awarded the contract.
Delivery Locations
Services will be required across various designated locations which may include office complexes, institutional buildings, and residential areas as specified within the tender documentation.
Contact Information
For queries and further details related to this tender, it is advisable to reach out to the relevant contact points within the Department of Financial Services. Potential bidders should ensure to follow all channels provided for efficient communication.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, possessing the necessary licenses for cleaning and sanitation services, and demonstrating financial stability. Bidders also need relevant experience in managing similar contracts, especially within government sectors.
The technical specifications include using industry-standard equipment, implementing eco-friendly cleaning solutions, and ensuring that all staff trained in safe sanitation procedures are employed. It’s essential for bidding firms to maintain robust quality assurance protocols throughout service delivery.
Bidders must submit complete documentation in accepted electronic formats. This includes financial statements, proof of past contract fulfilment, and technical specifications of the services offered. All bidding documents should be clear, comprehensive, and adhere to the format specified in the tender guidelines.
Participants are expected to provide a performance security deposit which assures the commitment to fulfill the contract. This deposit should be clearly indicated in the submitted documents and will be assessed during the bid evaluation process.
Yes, there are special provisions that provide significant benefits for Micro, Small, and Medium Enterprises (MSEs) and startups. These include relaxed eligibility requirements and potential financial incentives aimed at promoting local businesses and ensuring compliance with ‘Make in India’ policies within the procurement framework.
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